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Vision Kia East Rochester

East Rochester, NY

Overview
Employees
Reviews
Vehicles
4.4
1,033 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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201 E Linden Ave

East Rochester, NY

14445

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Showing 1,033 reviews

January 02, 2026

The service at Vision KIA East Rochester are great thanks to Manny and his team. They get it right the first time every time. More

by terminator240sx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Brown
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Jan 06, 2026 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 01, 2026

I have always received very courteous, quality service and customer care at Vision Kia. Their support personnel are excellent. More

by MWATERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashely, Amanda
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Jan 06, 2026 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 30, 2025

The recalls were fixed but we asked for a tire rotation and it was approved online and I spoke to Amanda to add the tire rotation but nobody knows if it was done More

by Tomo0
Recommend Dealer
No
Employees Worked With
Amanda
Report | Print
Dec 30, 2025 -

Vision Kia East Rochester responded

"Tomo0" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 30, 2025

I used to feel very confident in the fact that this dealership wasn’t trying to gouge me. That’s not the case any more. But I do give the customer service staff props - they’ve always been and continue More

by BABL1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda
Report | Print
Dec 30, 2025 -

Vision Kia East Rochester responded

"BABL1969" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Dec 30, 2025 -

BABL1969 responded

Beth Luke

December 28, 2025

Enjoyed the app with service details and the immediate car rental availability. Jessica wa sauper accomodating. More

by regina.piazza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Dec 30, 2025 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 25, 2025

Though inspection performed and allowed, choices of repair Some I accepted and some declined Very well done More

by jalfieri45
Recommend Dealer
Yes
Employees Worked With
Young lady
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Dec 26, 2025 -

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 24, 2025

Easy in and out Friendly staff. Waiting room was on the smaller side but comfortable More

by EMSORTINO
Recommend Dealer
Yes
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Dec 24, 2025 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 22, 2025

Good, fair price, very courteous and they got the work done quickly. I had one small issue afterward, but they corrected it quickly. More

by fair451
Recommend Dealer
Yes
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Dec 23, 2025 -

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 16, 2025

Everyone was very friendly. Our car is better than when we left with them! Would recommend. More

by GRDORNSIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chino, Ashley
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Dec 17, 2025 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 15, 2025

Patient, answered all questions, allowed me feel comfortable in making a decision Fully knowledgeable about all the purchase and finance steps More

by Kartik Sehgal
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Dec 16, 2025 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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