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Vision Kia East Rochester
East Rochester, NY
1,164 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize.
Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,164 reviews
Verified Customer
July 24, 2026
Excellent service from start to finish, as always. Only issue relates to phone system: the only way I could initially get to Service was to select the "Sales" option, who then physically went to the Only issue relates to phone system: the only way I could initially get to Service was to select the "Sales" option, who then physically went to the service area to tell them I was on hold. This glitch is outside the control of the Service dept and in no way should this be directed at them. As a matter of fact, Jess gave me her personal cell # to use until this was fixed. Above and beyond the call of duty, and she should be commended for it! More
by MHOPKIN2
July 24, 2026
Customer service oriented. Very friendly and willing to work with me through my concerns. Did their best to accommodate my needs Very friendly and willing to work with me through my concerns. Did their best to accommodate my needs More
by BWILKINS727
July 23, 2026
Getting my air conditioning repair done required them to keep my car a total of 5 days over 2 visits. The last day, they told me just 3 hours more max. When I returned 3 hours later, they had not even start keep my car a total of 5 days over 2 visits. The last day, they told me just 3 hours more max. When I returned 3 hours later, they had not even started. They kept me waiting in the waiting room an additional 5 hours, and kept telling me it's almost done. More
by dougjordan35
Employees Worked With
Vishald and Mindy
July 17, 2026
Oil change and tire rotation. Have always has free oil changes for the many vehicles that I have purchased or leased from Vision Kia dating back to going to your Fairport Road loc Have always has free oil changes for the many vehicles that I have purchased or leased from Vision Kia dating back to going to your Fairport Road location. Although I no longer live in the Rochester area, I will continue to lease or service a vehicle from Vision providing I continue to get the Free oil changes. More
by DROESSEL73
Employees Worked With
Forgot his name
July 15, 2026
Prompt service and good communication. The receptionist was very attentive and informative. I know she reached out to the third-party warranty people to get information about an oil issue. The receptionist was very attentive and informative. I know she reached out to the third-party warranty people to get information about an oil issue. More
by Adurban
