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Vision Kia East Rochester

East Rochester, NY

Overview
Employees
Reviews
Vehicles
4.4
982 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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201 E Linden Ave

East Rochester, NY

14445

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Showing 733 service reviews

October 19, 2025

Knowledgable and friendly staff and the service was fast. I also appreciate the online communication skills. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2025 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 19, 2025

Service was good. People were friendly. Somewhat difficult to schedule because dealing with robot on the phone and/or computer. Never got a call back as ondicated by More

by mbohonos14618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Oct 20, 2025 -

Vision Kia East Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 19, 2025

Amanda and the service department team were fantastic and I will always come back to Vision Kia. More

by Sportage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
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Oct 20, 2025 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Oct 21, 2025 -

Sportage responded

Thank you for everything!

October 18, 2025

The dealership made it easy to get my car serviced, good communication, and accurate portrayal of what my vehicle needed. More

by Statesman15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Roque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Herko
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Oct 20, 2025 -

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 14, 2025

Great customer service and good quality work. Waiting area was clean and good place to work while waiting. More

by JULIUS_AGUILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Herko
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Oct 14, 2025 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 11, 2025

Amanda does a great job greeting and coordinating with customers. Takes time to explain what needs to be done. More

by SNCMAGEE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Oct 14, 2025 -

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 10, 2025

The scheduling is easy and the appointment was efficient. I bought my car here, so they know us well. More

by dougjordan35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2025 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 10, 2025

Greeted by Service staff with courtesy upon arrival. Paperwork presented and signed by customer. Waited and car completed within time estimated More

by GC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Brown
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Oct 14, 2025 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 07, 2025

I had a great experience with Vision Kia! Awais and Dan were extremely helpful and made the process seamless and quick! More

by BENGOLDEN828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Roque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Awais, Dan
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Oct 07, 2025 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 03, 2025

Very polite staff was very friendly the waiting area was very clean in and out rather quickly friendlier staff in Rochester than the Canandaigua Kia service staff More

by CDIRIENZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2025 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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