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Vision Kia - Service Center

East Rochester, NY

4.5
378 Reviews

378 Reviews of Vision Kia - Service Center

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August 10, 2021

I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR More

by MIKEC.2339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian M., Drew C., Jordan C., Myles P., Jason M., Joe I.
August 09, 2021

Nick and Jordan did a great job explaining the steps and procedures, and were polite and patient as well. We were very happy that we were approved for the recall, many thanks to Kia. More

by BLUESPAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick in service *****, Jordan C.
July 31, 2021

They did exactly what was needed for the warranty work and the service my vehicle required. They worked with the extended warranty company so that it was not necessary that I call the company. More

by OOGMICKC1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan C.
July 28, 2021

Always treated fairly, unexpected repair done quickly, staff if always so courteous. I like knowing what maintenance is recommended for the next visit so I am prepared. More

by GERALSMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan C.
July 28, 2021

The service department was able to get me in right away because I had an issue with my brakes and completed the work the same day. I appreciate the prompt service! More

by CBAMBURY
Recommend Dealer
Yes
Employees Worked With
Jordan C.
July 27, 2021

Glad that they was able to work with me, my credit wasn’t excellent at all. GOD saw what fix for me and I am happy. More

by INEZHOLLOMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake G.
July 26, 2021

Great customer service! All reps could actually converse and were professional and cordial. Car was done ahead of promised time. Will use Vision Kia service again! More

by RDVAIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
July 25, 2021

Was in and out in a reasonable time. Had some questions and they were adequately answered. Got a good explanation for the recall. Clean waiting area.9 More

by JWHITE011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
July 24, 2021

They always keep you informed on how your vehicle is doing and how to be prepared for future problems. Great service! I will keep coming there. More

by JCARL13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
July 23, 2021

They were fast and efficient! They did a fantastic job and I was very satisfied with my experience. Will be back for my next service! More

by KARA2ZOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
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