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Vision Kia Of Canandaigua  - Service Center

Canandaigua, NY

4.1
86 Reviews

86 Reviews of Vision Kia Of Canandaigua  - Service Center

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March 28, 2024

On time. Everyone was pleasant. Was surprised with the bill. I forgot I paid for extended service but staff remembered. Can't say enough good things about vis More

by Crabcafe59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department was great
Mar 28, 2024 -

Vision Kia of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 27, 2024

Employees were very helpful nand courteous. Service done in a timely manner. Website very easy to schedule More

by eckerd67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Mar 27, 2024 -

Vision Kia of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 23, 2024

Sales is good with me but come to the service department needs a complete overall. I feel Nate was very good and stuck in the middle but come back to Chad me and my wife felt like illegal aliens taking 6 More

by thompsonjamesjr76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard
Mar 26, 2024 -

Vision Kia of Canandaigua responded

We value and appreciate your business, James. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

March 23, 2024

First issue I went for. My sunroof sometimes won’t shut. So when I went there it was shutting fine. So they said the couldn’t do anything, but then the very next day it did More

by COLETTE.HIRONIMUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Mar 26, 2024 -

Vision Kia of Canandaigua responded

Colette. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

March 22, 2024

They are always very friendly and courteous and always have me in and out in no time. I always get great service at Canandaigua vision More

by shirleyha4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl in service dept
Mar 26, 2024 -

Vision Kia of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 20, 2024

Service was good. The people make sure you are pleased with the service. They let you know what they dud. More

by eddiec.lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Vision Kia of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 19, 2024

Our visit was fast and efficient. The customer service woman was very kind and friendly and helped me to understand everything that was completed. The service worker went above and be More

by Caraigoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Vision Kia of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 16, 2024

Was met with a nice hello- and smile from Ashley. My car was taken right in and I was out within the hour. Quick oil change was done and since my free oil changes ended with this one.. Ashley provide More

by JAMFRANCIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Mar 19, 2024 -

Vision Kia of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 16, 2024

Very good service with good attitudes and the right people to work there thanks very much More

by JONPLEFEVER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Vision Kia of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 16, 2024

Always a quick process, and I'm always treated well. I'm happy to get my service done here. More

by CARLJOHENGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Vision Kia of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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