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Vision Kia Of Canandaigua  - Service Center

Canandaigua, NY

4.1
87 Reviews

87 Reviews of Vision Kia Of Canandaigua  - Service Center

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March 16, 2024

Always a quick process, and I'm always treated well. I'm happy to get my service done here. More

by CARLJOHENGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Vision Kia of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 15, 2024

My 2022 KIA EV6 GT was in their shop for 33 days. I had heard a loud "pop" and the car was nearly disabled. I described the problem, but instead they called it as a low 12V issue and ordered a new 12 More

by JeffB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad - one star
Mar 15, 2024 -

Vision Kia of Canandaigua responded

"JeffB" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 15, 2024

Went for a recall and had other concerns and they just blew me off and didn’t even listen to what I was trying to say the issue was so it was never fixed nor am I sure they even checked it out More

by KRISTIN.KB.KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heidi Stoll
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Vision Kia of Canandaigua responded

"KRISTIN.KB.KB" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 13, 2024

Yep. They do a good job there. Been going there for years now. Thanks guys. More

by CASE.ROBERT.G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Mar 14, 2024 -

Vision Kia of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 09, 2024

I use this dealership for service on my 2021 Kia K5. Very professional, polite and knowledgeable. They always provide great service. They always let me know how long service will take, and meet or beat More

by RHYANK713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Vision Kia of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 08, 2024

Regular oil change and tire rotation was done fine and in less than an hour. More

by ccook15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who it was in service but he was pleasant.
Mar 14, 2024 -

Vision Kia of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 08, 2024

Good job and it was quick and they did a good job and I was happy with getting me in on when I came in and requested a time to come in. They worked me right in More

by fireman2mvanauker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Vision Kia of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 07, 2024

Very knowledgeable about problem. Working to fix it. Very polite and professional. Service time good but Kia needs loaner cars. Very inconvenient. More

by MLSANDRONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Succo
Mar 07, 2024 -

Vision Kia of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 07, 2024

Best experience with a dealership is with Kia Canandaigua. Tp notch salesman and customer service. More

by michellenewville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Vision Kia of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 07, 2024

Professional is the word I would describe this visit! ! Very please with my experience at this visit. More

by MARCYJM18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Vision Kia of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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