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Vision Kia Of Canandaigua  - Service Center

Canandaigua, NY

4.1
86 Reviews

86 Reviews of Vision Kia Of Canandaigua  - Service Center

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March 03, 2024

It took forever to get a call back. They tried to charge me even though I have the maintenance package. The receipt did they vacuumed the front floors, but they didn't. More

by tanya.mcmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Snell
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Once I was able to schedule an appointment, service was excellent. I was told wait would be 1 hr. and it was exactly 1 hr! My 4 star rating is due to the difficulty of scheduling an appointment by phone, More

by gsd5523hd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Reiss
March 01, 2024

Pleasant service experience. My appointment was handled on time and I was on my way back home in no time. More

by veleda.taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
February 27, 2024

Service is always exceptional! I have never had to take my vehicle in for other than routine maintenance. More

by JODYVG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Gray
February 27, 2024

Incredible service staff. Always a pleasure, quick and honest. I won't take my vehicle anywhere else. More

by jasonwaringmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
February 25, 2024

We have been going to Vision Kia for 12 years. I was the first appointment of the day, went to the lounge and sat down. Meanwhile the Manager and a Service Tech began yelling and swearing at each More

by DUCKLESS022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
February 23, 2024

Excellent customer service, very helpful explaining necessary service to my car, comfortable waiting room with snacks !! More

by debrakone4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
February 22, 2024

Wonderful customer service. Everything I needed done was done quickly. This is my fourth kia and the service just gets better. More

by RHONDA9197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Feb 23, 2024 -

Vision Kia of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 21, 2024

I had my car there for recall work. The staff was very pleasant, and the repair did not take excessively long. More

by CHERSTI KUHLMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get names, but they were pleasant.
Feb 22, 2024 -

Vision Kia of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 09, 2024

Excellent service. Employees are professional and were able to answer all of my questions. Will definitely be using their services in the future. More

by HALEY.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Vision Kia of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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