Vision Nissan Canandaigua

I received a letter In the mail that I was prequalified to trade my current vehicle In. I called them. Spoke to one of the salesman. I explained my entire situation to them. Yes I still owe money. This is to trade my current vehicle In. I called them. Spoke to one of the salesman. I explained my entire situation to them. Yes I still owe money. This is how much I owe. I explained the condition of my current vehicle. The whole situation. He says no problem come on in and we will see what we can do. I went there to get an appraisal on my car. I’ve looked up the blue book amount. With all the things. It’s blue booked for 8,000. I have an airbag light on on my dash. Also added that. The dealership looks at my car for an entire 39 seconds. Came back in and basically said my car was worth nothing. It’s a 2016 with 116 thousand miles on it. Very minimal body damage.. I park next to college students every day. So dings and a few scratches. The gentleman says you have all of these dashboard lights on. I have an airbag light on. He then says you need all new tires. My tires are well within inspection code. And says you also need breaks and rotors all the way around. I just got that done 4 months ago. So he tells me he can’t take a trade In I said okay no problem. Then he proceeded to tell me that I should surrender my current vehicle back to the lender because I’m inbetween a rock and a hard place. My car drives and functions fine. There are no actual issues with it to make it non functioning. I’ve maintained it the way it’s supposed to be maintained. He then also tells me if I surrender my current loan. He will get me a loan zero down and have me on my way. Also told me that this will not effect my credit. Where is that okay? I’m not mad because I didn’t get a loan. I really don’t NEED another vehicle. I really only called to see what my options were because they sent me a prequalified offer. But. I hope your normal practice isn’t to tell people to surrender their loans because it won’t effect them at all and they can start out fresh. That’s the most ridiculous thing I’ve ever been told in my life. I fully believe he seen a single female walk in the door and thought I was ignorant. More

AMAZING EXPERIENCE The easiest process when getting my new lease. Everyone at the dealership was friendly and so easy going! I’ve been with Vision for around 5 years now The easiest process when getting my new lease. Everyone at the dealership was friendly and so easy going! I’ve been with Vision for around 5 years now and I wouldn’t have it any other way! More

perfect from start to finish I absolutely love the way I was treated! Top notch dealership, easy finance, head over heels with every single person I dealt with! Highly recommend I absolutely love the way I was treated! Top notch dealership, easy finance, head over heels with every single person I dealt with! Highly recommend More

My first car He was very helpful. He takes time but also makes sure everything is perfect for you and that the car is the best for you. He has put in great service He was very helpful. He takes time but also makes sure everything is perfect for you and that the car is the best for you. He has put in great service and has been very polite . I would definitely recommend going here for a car!! More

Great Experience Antonio and the rest of the Vision team were extremely welcoming and did not rush me into any decisions. I would recommend them to all of my friends a Antonio and the rest of the Vision team were extremely welcoming and did not rush me into any decisions. I would recommend them to all of my friends and family and will definitely be back for years to come. More

Awesome Customer Service Our service purchasing our new/used car was very professional, honest and courteous. We will be referring others looking for new vehicle needs to the Our service purchasing our new/used car was very professional, honest and courteous. We will be referring others looking for new vehicle needs to the Canandaigua Vision Nissan. Thanks so much More

Quick n Easy Jeremy was friendly and helpful. Not only was I able to test drive the vehicle but the dealership allowed me to take the car to my local mechanic and Jeremy was friendly and helpful. Not only was I able to test drive the vehicle but the dealership allowed me to take the car to my local mechanic and have them look at it before I made a final purchase. More

Vision Nissan Purchase Review Sales agent was helpful in answering all questions and explaining products. Manager was not at all clear in communicating price and his demeanor did n Sales agent was helpful in answering all questions and explaining products. Manager was not at all clear in communicating price and his demeanor did not suggest trustworthiness during the negotiation process. Recommend sales agent and dealership, but do not agree to anything without having the numbers very clearly communicated- they do a lot of fidging around. More

super! Fantastic experience! I haven't bought a car in 10 years and Antonio made my experience comfortable and very knowledgeable! Thank you Antonia and the Fantastic experience! I haven't bought a car in 10 years and Antonio made my experience comfortable and very knowledgeable! Thank you Antonia and the Vision Nissan team for all your help with my purchase1 Love my new Chevy Cruse! More

Excellent Service! Thanks for a great customer service guys! Everyone was incredibly friendly. I had my 6 year old with me there for several hours and every salesman tre Thanks for a great customer service guys! Everyone was incredibly friendly. I had my 6 year old with me there for several hours and every salesman treated him so great! We will be back! More