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Vision Nissan Canandaigua - Service Center

Canandaigua, NY

4.7
190 Reviews

190 Reviews of Vision Nissan Canandaigua - Service Center

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November 08, 2023

After a few prior experiences with previous Service Managers.Which was not a good experience. (Ones who are no longer working there.) I went back when Adam returned temporarily. Now that Adam is at a More

by Agnes0909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Vision Nissan Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 06, 2023

We have always been satisfied with the service and purchasing new vehicles. The service has always been spot on! More

by K9JAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Vision Nissan Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 05, 2023

Great service, however wasn’t a fan when they called me to ask how my service was then to ask if they could purchase my car or if I was interested- I don’t like that- I came to have a recall completed. Not More

by BRYANWHARTON220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales
Nov 05, 2023 -

Vision Nissan Canandaigua responded

We value and appreciate your business, Bryan. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership and to the President of Sales.

November 04, 2023

They sold me a car and year ago and now they are not honoring any written documents signed at the time of sale. I tell all kinds of people not to go there they will screw a person over. More

by jenniegiguere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I give them a zero
Nov 05, 2023 -

Vision Nissan Canandaigua responded

Jennie. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

November 02, 2023

Prompt, courteous service. Scheduling was easy. Clean facility. Work was done on the car with care. More

by skemak7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Vision Nissan Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 31, 2023

They were friendly, quick and efficient. Definitely my place to take my car for all my automotive needs More

by MICHELLECOSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Yeskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Meek
Oct 31, 2023 -

Vision Nissan Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 31, 2023

The service was fast and reliable The service neede was explained and completed at a very fair price. More

by TFINLAY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Vision Nissan Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 29, 2023

My service was efficient and reliable. They have always done good work and taken care of me as a customer! More

by Courtney C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2023

Great service told me it would be about an hour' Took only forty five minutes and I was on the road great job More

by jkline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
October 27, 2023

I was never told at time of making reservation about no more free oil changes More

by CMALCHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Vision Nissan Canandaigua responded

"CMALCHOFF" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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