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Vision Nissan Greece

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.5
1,050 Reviews
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4000 W Ridge Rd

Rochester, NY

14626

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Showing 1,050 reviews

August 24, 2025

Sean was a great service person! Wait time was minimal. But they don’t wash the vehicles anymore? Why not? More

by GBAGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean in service
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August 24, 2025

It's always a pleasure to deal with great staff! ! Great service every time I have work done to my car More

by JOHNCBARTEK
Recommend Dealer
Yes
Employees Worked With
Morgan
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August 23, 2025

Service is always great at Vision Nissan. I have bought my last 4 cars from them and don’t intend on going anywhere else. More

by christinegleisle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The whole service department
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August 22, 2025

Vehicle is running perfectly now. The loaner was a huge help and the staff was also very helpful. More

by mjl0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2025 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 22, 2025

They got me right in and I was out of there , they took care of me and I was on my way home , thank you More

by annmarpowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Wiggind
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Aug 22, 2025 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 22, 2025

Easy going staff that’s personable, friendly and knowledgeable. The service department goes out of their way to make you feel taken care of and appreciated for your business. More

by MATTHEWJPPINNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2025 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 21, 2025

Easy access to service department. Girl at the desk was friendly. Don't have other comments at this time More

by ERGUY141
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Vision Nissan Greece responded

We appreciate your feedback and are eager to better your return experience.

August 21, 2025

I brought my car in for a recall repair on August 11th, but the dealership did not provide me with a rental until August 15th. During that time, I lost a full week of work because I had no transportation. More

by Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mroszczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Vision Nissan Greece responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYGN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 21, 2025

On time service appointment. Friendly and knowledgeable staff. Fair price. I will recommend Vision Nissan to my friends and family More

by terrylee622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2025 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 19, 2025

Top level communication love the Text update option and service recommendations. Very professional highly recommend. More

by kdowd1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
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Aug 20, 2025 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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