
Vision Nissan Greece
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I bought a truck from here and it was a great experience very easy and felt like they cared about there customers personally I had Trevor Kuzara he was amazing I was waiting for the title to be handled it t very easy and felt like they cared about there customers personally I had Trevor Kuzara he was amazing I was waiting for the title to be handled it took a lil while but he kept me in the loop every step of the way he is phenomenal at what he does. More
Vision Nissan always helps me. I was there to get a new car for my daughter, but they also talked me into pulling ahead on my lease. I was there to get a new car for my daughter, but they also talked me into pulling ahead on my lease. More
The service folks were great. I was just disappointed that the original estimate I was given was $780 or so and was told the grill shutter was good. It had already been replaced I was just disappointed that the original estimate I was given was $780 or so and was told the grill shutter was good. It had already been replaced a yr ago. I told them yes please fix the wiring problem and it would be ready the next day. The next day I got a phone call that the grill shutter was not good and the repair would now be $1520.00. Wow! I certainly was disappointed but said go ahead and fix it. I just wanted it fixed. I looked at the bill when I got home and if I remember correctly it was $180 hr for the labor. Due to that high labor rate and the fact that I felt kind of swindled but could do nothing about it I wouldn't recommend your service area. But again, the folks were very polite. More
The dealership was very attentive to my needs. I did not have to wait when I arrived and the service was performed in a minimal amount of time I did not have to wait when I arrived and the service was performed in a minimal amount of time More
Worst experience I've ever had at a dealership. I have purchased many cars and I have never had issues like I did here. My father went up on a Wednesday to look at a car he wanted for work, he gave I have purchased many cars and I have never had issues like I did here. My father went up on a Wednesday to look at a car he wanted for work, he gave a deposit and they asked him if he wanted it that day. He said no I don't need it now, I can come back Monday. We made an appointment for 5pm on Monday, we get there and wait an hour and a half. There is absolutely no reason that we should have waited at all since we were told we had to make an appointment to come up in the first place. After being very frustrated waiting that long, we went to complain and find 3 managers sitting in the office chatting. Only then did they try to apologize for the wait and offered compensation in a gift card for dinner for the trouble which they never sent and when asked about it about a month later, they apologized and said they would mail it out and never did. They then offered to put dealer plates on the vehicle for my father to take home for the night. We then had to go back the next night to sign the paperwork and that ordeal was 45min to an hour long. I have never spent so much time in a dealership buying a car, the whole process is ridiculous and time consuming when it doesn't have to be . If it weren't for needing this specific vehicle I would have never dealt with this run down dealership and their horrible customer service. I tell everyone to stay far away from vision nissan in greece, and this place confirms why I only deal with West Herr dealerships with amazing customer service. More
They are a very good dealership. And good quality service for Rochester. I like there service! And good quality service for Rochester. I like there service! More
Colton was professional and patient with me and my wife. Our truck is working great. Thanks Visoin Nissan Greece. Our truck is working great. Thanks Visoin Nissan Greece. More