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Vision Nissan Greece
Rochester, NY
902 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Verified Customer
May 01, 2025
I had an appointment at 2:30 was there at 2:15 my vehicle was taken back three other customers who had appointments after me came in with their vehicles that were recently purchased at the location those thr was taken back three other customers who had appointments after me came in with their vehicles that were recently purchased at the location those three customers were serviced and sent on their way before my car was even serviced they told me my oil change would be no more than an hour I was there for 2hours and 15 mins before my vehicle was done which made me late to pick my daughter up from her bus stop which of course made it where I had to travel to go pick up my child from a different location simply because the service center had a couple call offs was what I was told. I only use mobile one oil for my Cherokee as I requested I heard the technician say the customer is asking for this oil we don’t have it not sure if it was for my vehicle or not and when I asked u have the correct oil for what I requested right the guy at the desk couldn’t look me in the eye but said yup yup we got it when I went to pay for the extra cost of the oil which is always 37.80 for the last year and half I been coming there I was told the price was 68$ until I questioned it and told them look back in ur system I know what I pay every time for this oil then they looked into it and made it the real price of 37.80. If someone makes an appointment it shouldn’t matter that u have someone call off and when u quote someone a time they should be out at that time or before that’s the whole point of making an appointment definitely need better management in the service department for sure cuz every time I have came for an oil change I’m waiting an hour and half or longer when an oil change takes 15-20 mins save ur inspection and trying to sell me a Nissan do what my appointment was for and let me leave at a reasonable time one shouldn’t have to call off of their job to get an oil change More
by williamcarter1369.com
Employees Worked With
Not sure what the names of the male or female who were at the desk
May 01, 2025
My car buying experience was wonderful, refreshing, and informative. My sale representative, manager, and financial rep are phenomenal. Thomas made a difficult situation understandable with his transparen informative. My sale representative, manager, and financial rep are phenomenal. Thomas made a difficult situation understandable with his transparency. I appreciate it. We even hug at the end. I am thankful for the whole team. I will be back to buy another vehicle from Vision Nissan in Greece. More
by chauntell
May 01, 2025
Excellent customer service. Explained and sold us on new leasing structure. Had a great amount of inventory Explained and sold us on new leasing structure. Had a great amount of inventory More
by loriharrison22
April 29, 2025
Vision Nissan is a great dealership. The service department is very good and does great work. The service department is very good and does great work. More
by tajordan21
Employees Worked With
April 27, 2025
Good customer service very polite and all my questions very friendly excellent dealership very happy with the service they gave me about my vehicle very friendly excellent dealership very happy with the service they gave me about my vehicle More
by Rashika
April 27, 2025
Very nice and excellent service Didn't take long to find something I was looking for something I was looking for More
by yippieyup2012
