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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
816 Reviews

816 Reviews of Bob Johnson Nissan - Service Center

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September 11, 2025

The dealership was very attentive to my needs. I did not have to wait when I arrived and the service was performed in a minimal amount of time More

by leonardmerritt28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 11, 2025

Great service Friendly staff. Sales person was very helpful and knowledgeable about the car I purchased. More

by toothdocjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Department. Molly Falkenstein
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Sep 12, 2025 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 11, 2025

They are a very good dealership. And good quality service for Rochester. I like there service! More

by Brayon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 10, 2025

Whole service team is EXCELLENT. Service manger Mark is terrific to deal with and Colton and Sean. More

by ANDREWJEWANOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Sep 12, 2025 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 09, 2025

Colton was professional and patient with me and my wife. Our truck is working great. Thanks Visoin Nissan Greece. More

by Blackbriar3840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2025 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 09, 2025

Very prefecional They address the problem i had with my suv immediately. Very prefecional And courteous More

by Vanessaruiz8282
Recommend Dealer
Yes
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Sep 09, 2025 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 08, 2025

Brought my leased 2024 frontier in because the camera in the driver mirror stopped working. Was told that I had to pay 1000 dollars to get it fixed. What happened to the truck being covered bumper to bumper More

by deadlyspider647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan melvin
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Sep 09, 2025 -

Vision Nissan Greece responded

Joshua. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

September 08, 2025

Always do well here. Never had a problem with anything. Website need some work however. More

by john@kinane.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2025 -

Vision Nissan Greece responded

Thank you for taking the time to provide us with this feedback.

September 07, 2025

Dylan was very helpful and he got me in and out of there in a timely manner and I appreciate them More

by MARQUISWWE5
Recommend Dealer
Yes
Employees Worked With
Dylan and another man
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Sep 08, 2025 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 05, 2025

Very fast and efficient with the service. Followed up to make sure things were good More

by MKMONACO04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2025 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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