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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
681 Reviews

681 Reviews of Bob Johnson Nissan - Service Center

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June 21, 2025

Fast and efficient great work proper customer services reliable perfect on time and good job More

by RICARDO.SINCLAIR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 20, 2025

Service took my car right away and was able to help with what I needed. I was there half the time they said I would! More

by VLABARBERA722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 20, 2025

They have always been very thorough and polite with me and I appreciate all they do More

by verasiverling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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June 19, 2025

Every was polite but couldn’t work because recall was complete. Hope to hear soon More

by jimco2785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 19, 2025

Service was fast and gave a loaner car completely did all repairs. Communicated with me during service everyone was nice More

by lenetaragland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 19, 2025

This dealership is always on top of their game. Polite, professional, take the time to explain what was done and always responsive to questions. More

by luke0725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Wiggins
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June 19, 2025

Easy to schedule a service when needed. Employees are always very helpful and professional. We will be back! More

by ahernan71240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 18, 2025

Got right in got done same day work was done correctly I will use them again More

by mgillettte88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colt
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Jun 18, 2025 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 17, 2025

Not happy to find out that I would need to pay $2900 for my broken suspension. When I was there for normal service previously, I was told to make an appointment for that issue before next year or it would g More

by NROSEBUD1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Report | Print
Jun 18, 2025 -

Vision Nissan Greece responded

"NROSEBUD1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYGN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 16, 2025

They were beyond helpful. I won’t take my car anywhere else. The friendliness and helpfulness is refreshing. More

by Nea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 18, 2025 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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