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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
631 Reviews

631 Reviews of Bob Johnson Nissan - Service Center

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January 16, 2025

I didn’t expect additional charges, I only wanted my $29. 95 coupon honored for a synthetic oil change and tire rotation! More

by NROSEBUD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Rosado Jiminez
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January 14, 2025

Very professional and polite staff gave a time frame that was accurate on how long the wait would be. More

by applegirl397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 15, 2025 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 12, 2025

Very nice people- they care about you and do not take advantage - always take my car here More

by jmstenger22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the service garage
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Jan 15, 2025 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 12, 2025

Vision Nissan Greece offers quality service with regards to maintaining motor vehicle at an exceptional price. Always a satisfied customer here and will always return! More

by TIMREDMAN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton, Tina, Julie, Adam
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Jan 15, 2025 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 11, 2025

Great communication. ...fast service Walked me through all the repairs, listened to my needs Provided updates More

by mjccalleri
Recommend Dealer
Yes
Employees Worked With
Colton
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Jan 15, 2025 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 10, 2025

Helpful, friendly, quick turn around, quality work, overall they provided us with a positive experience More

by Swmsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 10, 2025

Good people. They are very efficient on diagnosing the problem. Very helpful, friendly and trustworthy. More

by georgiannairons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 10, 2025

This was for a recall. Corrected quickly Making the appointment was very easy and sooner than I expected. More

by jt.meng
Recommend Dealer
Yes
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January 10, 2025

The staff is very friendly and professional they go over and above to take care of the customer Colton B. Followed thru with my service needed. More

by COLT1516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton B was very helpful
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January 10, 2025

Fast & efficient, even earmarked upcoming maintenance items. A pleasure to work with early in the morning. More

by jt.meng
Recommend Dealer
Yes
Employees Worked With
Sean Wiggins
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Jan 15, 2025 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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