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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
626 Reviews

626 Reviews of Bob Johnson Nissan - Service Center

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December 19, 2024

I have a mission maxima. The BEST car I have ever owned!!!! Never had any issues. Until the control arm broke. 800.00 plies a car rental 3 tow’s and it’s not right it has a More

by barreems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colton
December 19, 2024

I feel very comfortable when I bring my vehicle in for service. Very knowledgeable when it comes to my vehicle More

by NIKISHA.IMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
December 19, 2024

I had a good experience with the dealership. My last three visits I had work done to my car. Sean and Colton were very helpful to me. I appreciated everything that was done for me. Thank you fo More

by andrea227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
December 19, 2024

Every time I bring my car in to Vision I'm always met with great customer service.. they do a great job More

by SCOTT.MARKHAM6771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
December 19, 2024

Things went very smoothly. My only concern is after my last two service appointments I got a message saying I missed my appointment. Clearly this is false. More

by ABENNETT003
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Didn’t interact with anyone
December 19, 2024

Very quick to get car in, but took over an hour for oil change. Very friendly staff More

by tdamato05
Recommend Dealer
Yes
Employees Worked With
Service dept
December 14, 2024

En el haría de servicios de mantenimiento es pésimo no vuelvo a esa haría de servicios para mis autos More

by antonio Aponte
Recommend Dealer
No
Employees Worked With
No sé el nombre pero es el que está en el caunter se servicios de mantenimiento
December 14, 2024

The service was great. I want to acknowledge the intake person at the desk just inside the door. He was extremely helpful and very respectful (both before and after service More

by KADELORME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Intake person, cashier
December 12, 2024

Great customer service. Dropped off my vehicle and picked it up the next day. Thank you More

by Donna Shepardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Great service,friendly and efficient awsome service. Time awsome wait. very pleased with the service giving More

by KNELOMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
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