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Bob Johnson Nissan - Service Center

Rochester, NY

4.4
175 Reviews

175 Reviews of Bob Johnson Nissan - Service Center

Sort by
October 25, 2023

This is the 5th email I’ve received asking for fees back. I responded on the first one. Don’t send another More

by edweber44
Recommend Dealer
No
Employees Worked With
John Clay
Report | Print
Oct 25, 2023 -

Vision Nissan Greece responded

Ed. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

Oct 25, 2023 -

edweber44 responded

As I said above I responded to your first request for feedback. I have received 4 more of the same request. Please remove me from your email list.

Helpful
October 19, 2023

Tina & Adam the service manager is very professional and went out of his way to provide me outstanding service!!! Thanks again. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina & Adam
Report | Print
Oct 19, 2023 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
October 17, 2023

Adam was very helpful and courteous. They were able to get my car done in a timely manner. More

by Jslb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Oct 17, 2023 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
October 17, 2023

Ryan was the best salesman I've ever worked with. Very friendly, knowledgeable, and professional. More

by sistermario
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Katie, John Clay
Report | Print
Oct 17, 2023 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
October 17, 2023

Drove from Syracuse to Rochester purchasing two vehicles. Sales staff very honest and service is awesome. Told my nephew about dealership and he bought a vehicle. More

by DRAPPERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Clay
Report | Print
Oct 17, 2023 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
October 15, 2023

I love it they are always honest with me especially Colton..and fit me in at last minute More

by CHRYSTAL690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton service department
Report | Print
Oct 16, 2023 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Oct 17, 2023 -

CHRYSTAL690 responded

Can i get a coupon for a oil change lol

Helpful
October 13, 2023

Speedy service would recommend. Answered all of my questions and help me get back on the road . More

by Mike reeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Clay
Report | Print
Oct 13, 2023 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
October 13, 2023

They got me in and out within an hour for an oil change. They did a good job More

by DJFALZARANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
Report | Print
Oct 16, 2023 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
October 10, 2023

With 23,000 miles I needed 4 new tire , new battery, rattle in dash board and a moldy smell. I will not be purchasing another Nissan More

by mjcollins161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Salesman left dealership(excellent sales person), John Clay
Report | Print
Oct 10, 2023 -

Vision Nissan Greece responded

"Mjcollins161" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
October 10, 2023

I have always been impressed with the quality of service that I get from Vision More

by GOUTMANTOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Clay
Report | Print
Oct 10, 2023 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
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