Bob Johnson Nissan - Service Center
Rochester, NY
724 Reviews of Bob Johnson Nissan - Service Center
Service was adequate. Phone is never answered, and calls back will not be returned. Technicians were nice but overall lackluster. Car was retuned with dirty floor mats. Phone is never answered, and calls back will not be returned. Technicians were nice but overall lackluster. Car was retuned with dirty floor mats. More
Went into service area. Everyone was very friendly very helpful. Took me right in service was fast. Pick up was easy highly recommend. Everyone was very friendly very helpful. Took me right in service was fast. Pick up was easy highly recommend. More
I have been to lots of dealership in the past I have never seen a dealership that pays so much attention to vehicle to make the customer happy. 5 stars definitely will be going back for the next vehicle never seen a dealership that pays so much attention to vehicle to make the customer happy. 5 stars definitely will be going back for the next vehicle. More
I was very pleased with the service and the people thanks again for your help again for your help More
The necessary service was provided. Other than that, the general customer service left much to be desired. Return calls were never answered and calling seemed useless because even if a Other than that, the general customer service left much to be desired. Return calls were never answered and calling seemed useless because even if a voicemail was left there was never a response. Was not kept up to date when a part was significantly delayed, and overall service missed the mark. Front desk staff seemed disorganized and unprepared to deal with even a simple drop off. More
Your service department are very good. They get you in there quick and they have you out no time. They get you in there quick and they have you out no time. More