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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
724 Reviews

724 Reviews of Bob Johnson Nissan - Service Center

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February 22, 2025

All pretty standard, nothing above. Waiting room is standard. I did not appreciate how many times they tried selling me extra service More

by DUNNO0
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

In the midst of this freezing weather, an Engine Malfunction…Service immediately message greeted me in the morning. I called Vision and they told me to come over right away. They fit me in and did More

by mcanderson54
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman in Service Dept
February 19, 2025

prompt, courteous service, wait time was minimal for inspection. also, can't beat the cost, FREE! More

by LIAMBABY_99
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Very satisfied very satisfied very satisfied very satisfied very satisfied very satisfying very satisfied very satisfied More

by cristinesmith67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

Made sure my car recalls were taking care also they helped upgrade me to a better deal More

by deshawndickerson51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Everyone was so nice and helped me with the best service! Won’t go anywhere else More

by KAYLEIGHFROEMMING08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

They was very welcoming and friendly at the front desk . Didn’t have to wait to long More

by BossyBritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Vision Nissan Greece is one of the few places that have weekend hours and allows customer to schedule state inspections online. More

by dfleig2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
February 06, 2025

Dealer went above and beyond of what they were required to do. Excellent customer service! Truly exceptional. More

by VAN8898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor was excellent
February 06, 2025

everyone was very nice. they were very thorough with my service. although i was disappointed when i got my car back and the noise i brought it in for was still happening. i More

by jelee1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton
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