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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
621 Reviews

621 Reviews of Bob Johnson Nissan - Service Center

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April 27, 2025

Good customer service very polite and all my questions very friendly excellent dealership very happy with the service they gave me about my vehicle More

by Rashika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Very helpful polite answer all the questions I need to be answered very friendly Great customer service excellent dealership More

by Rashika
Recommend Dealer
Yes
April 27, 2025

I was in and out within an hour. I love that I have the maintenance plan and I didn't have to pay for anything. I know my car will be kept in good shape More

by jcarasone2001
Recommend Dealer
Yes
Employees Worked With
Service department
May 01, 2025 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 26, 2025

Very pleased My first time at your location but I was pleased and will be returning More

by Mrbrewski
Recommend Dealer
Yes
April 26, 2025

Everyone is always very nice at this dealership! Always a pleasant experience when I take my car there. More

by wenemer25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

They treat me like family I've known them all for over 10 years and have had every vehicle serviced and purchased from Vision. I can trust Mark, Colton and Sean for any of my needs More

by TOMDOUCETTE63
Recommend Dealer
Yes
Employees Worked With
Sean
April 23, 2025

Everyone I’ve dealt with at this dealership are awesome. They treat you like you’re family. More

by REVAPN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton from Service Dept. He is the Best. He is an awesome reflection of this dealership. He’s one of the main reasons I come back to this dealership. He genuinely cares about you & your situation. Great employee.
Apr 23, 2025 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 23, 2025

Very courteous and friendly. Professional and helpful with the current status of my vehicle Updated me on the warranty of my vehicle and recall on my vehicle More

by MHALL20
Recommend Dealer
Yes
Apr 25, 2025 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 16, 2025

They were very helpful, and went above and beyond to get me in a new car. More

by aaronrexroot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Endya Johnson
Apr 16, 2025 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 16, 2025

This Service Dept is courteous and helpful to work with. I called on Monday afternoon and was given a next day appointment for my Annual inspection. Thank you. More

by lkunzman50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Wiggins
Apr 16, 2025 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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