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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
724 Reviews

724 Reviews of Bob Johnson Nissan - Service Center

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January 31, 2025

Always friendly, helpful and quality work. Willing to go the extra mile in providing excellent service. More

by mitthill34
Recommend Dealer
Yes
Employees Worked With
Colton
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January 28, 2025

Coltan was great with helping I would recommend anyone to see and deal with him More

by akillazarus0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coltan
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Jan 30, 2025 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 27, 2025

The service person was very pleasant and shared with me every finding regarding the repairs. It was a good experience. More

by SNGWESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Welcoming.
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Jan 28, 2025 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 27, 2025

They were helpful understanding and communicated with me on every step of the process. Nice job Colton More

by robinsonangela66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
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Jan 28, 2025 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 27, 2025

Highly recommend. Not only got us into a great vehicle, but Dylan and Cam were super fun to work with. Polite, funny, and not at all pushy. ‘Twas a vibe. More

by STEPHANIESEEVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam
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Jan 28, 2025 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 27, 2025

Vissian nissan made my service experience very good. I was able to schedule my appt. Online then when i got there they said everything would talk about an hour and it just under. Very happy with my firs More

by nazio18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton in service
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Jan 28, 2025 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 25, 2025

Always have positive experiences with sales rep (Ryan) and service department . Will continue service here. More

by GARYDAD00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 24, 2025

The problem I took the car in for reoccurred the next day They didn’t fix the problem. More

by bobburk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Hunt
2.0
This rating includes all reviews, with more weight given to recent reviews.
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January 23, 2025

Staff were pleasant, they were all very friendly. Explained the services being done and worked with me on what we could omit and what should be done for the mileage on my car. More

by MELIOTTO614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 22, 2025

Mediocre at best. Staff are nice enough but lack communication with each other and different departments. Having a car appraised at one location does not help you at a More

by Alanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colton
Report | Print
Jan 23, 2025 -

Vision Nissan Greece responded

Alanna. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYGN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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