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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
725 Reviews

725 Reviews of Bob Johnson Nissan - Service Center

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January 12, 2025

Very nice people- they care about you and do not take advantage - always take my car here More

by jmstenger22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the service garage
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Jan 15, 2025 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 11, 2025

Great communication. ...fast service Walked me through all the repairs, listened to my needs Provided updates More

by mjccalleri
Recommend Dealer
Yes
Employees Worked With
Colton
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Jan 15, 2025 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 10, 2025

Fast & efficient, even earmarked upcoming maintenance items. A pleasure to work with early in the morning. More

by jt.meng
Recommend Dealer
Yes
Employees Worked With
Sean Wiggins
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Jan 15, 2025 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 10, 2025

Good people. They are very efficient on diagnosing the problem. Very helpful, friendly and trustworthy. More

by georgiannairons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 10, 2025

Shaun took very good care of me. He was so friendly and respectful. He accommodated all my needs, In the past I have had many complaints about this location in the service department More

by SMITHPAMELA42833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun in service
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Jan 15, 2025 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 10, 2025

The staff is very friendly and professional they go over and above to take care of the customer Colton B. Followed thru with my service needed. More

by COLT1516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton B was very helpful
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January 10, 2025

Helpful, friendly, quick turn around, quality work, overall they provided us with a positive experience More

by Swmsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 05, 2025

The inspection took about an hour. I've never had an excessively long wait and I arrived on time and immediately got taken care of. The only thing that was off putting is that when I r More

by Desi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jan 07, 2025 -

Vision Nissan Greece responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYGN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 04, 2025

The service was excellent, the people were friendly and everything was done in a timely manner. More

by NAA2542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 03, 2025

The people there were friendly and explained what they were doing and why things needed to be replaced. Everyone was great when I walked in the front door! More

by Janine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 07, 2025 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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