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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
621 Reviews

621 Reviews of Bob Johnson Nissan - Service Center

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October 22, 2024

Really nice group of people, fast service, definitely going there next time and would recommend More

by VAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
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Oct 23, 2024 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 22, 2024

The service department were extremely helpful with diagnosis and repair of my vehicle. My daughter has the vehicle at college and I was over three hours away. The service department answered all of my More

by mcrounse1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin and Shawn of the Service Department
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Oct 23, 2024 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 19, 2024

The crew is always pleasant and accommodating and willing to answer all of my questions. They took good care of my maintenance appt and I’ll be back Monday with my pathfinder. Thanks as always! More

by Dan Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 18, 2024

Good service. .. Had to re-adjust seat height, back rest and mirrors. Dont understand why they were moved. More

by blph1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to provide us with this feedback.

October 18, 2024

They called that my recall parts were in and got me into service right away. The lounge area is comfortable making the wait enjoyable. Adam and Sean were both polite and kind with the calls and handling my More

by Tory27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Adam Jean
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Oct 23, 2024 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 17, 2024

Great customer service: very friendly staff and always keep you updated on service to be provided. More

by LAHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
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Oct 23, 2024 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 17, 2024

Colton was very friendly and efficient. This was my first time to this dealer since moving back to my home state. Service time was spot on. Thank you! More

by The Allen's
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
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Oct 23, 2024 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 17, 2024

Awesome Customer Service. Extreme Professionalism.Outstanding Work Detail. The Best Car Dealership In Rochester NY More

by DOUBLEMAMITA2913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
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Oct 23, 2024 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 16, 2024

Amazing. Always have a great experience. Colton and the service team have been awesome. Would recommend ! More

by Jlmorrow2218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
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October 16, 2024

Adam and his team are very helpful and well skilled and trained in their field. More

by GRIECO.CHRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
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