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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
650 Reviews

650 Reviews of Bob Johnson Nissan - Service Center

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May 16, 2025

The worst place that I took my car took 2 months to repair my car More

by CTELEPHONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Easy in and out. Was able to work in the waiting room while I waited. More

by KATRINANYC926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Service was timely and done very efficiently. I will use Vision for my future service needs More

by jgi25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 14, 2025

Sean from the dealership was great. He provided excellent communication and status of the finish time. More

by JEFF.VALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
May 14, 2025

I am super glad that I chose to go to vision Nissan to repair my car I will definitely go there again in the future, they treat you with care and respect. Thank you Vision Nissan Greece ❤️ More

by iviem48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Very caring staff members
May 12, 2025

Excellent service He said it will take 1 hour and it was very convenient for me More

by carm1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 12, 2025

Pretty good, hard workers with chill attitude and they were available to answer questions Pretty good, hard workers with chill attitude and they were available to answer questions and concerns More

by nydimar7
Recommend Dealer
Yes
Employees Worked With
Can't remember their name
May 10, 2025

Colton took really good care of me , I waited in the waiting area and it was exactly the time they said More

by annmarpowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

The Vision Service Team is always friendly and responsive! They advised me of a recall they just received the day prior, had the part and quickly fixed it!!! Amazing customer care and support. AWE More

by ERNEST.L.LAROCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
May 10, 2025

Colton is awesome! I wish my lugnuts could come off in one piece, but my service tech was awesome! I love my car! More

by kam64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.