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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
623 Reviews

623 Reviews of Bob Johnson Nissan - Service Center

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August 22, 2024

Awesome job getting my vehicle Air Bag Module replaced. Always awesome customer service Nissan has More

by YANDELMANUEL.JR76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton, Adam Jean
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Aug 22, 2024 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Aug 22, 2024 -

YANDELMANUEL.JR76 responded

You are very Welcome, and appreciate everything u all do for me.

August 20, 2024

I have been working with Ryan M. For years and he never lets me down. He knows what I’m always looking for and exactly what I need. Love every vehicle I have ever gotten from Nissan More

by BCOTTO82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 19, 2024

My Experience with Nissan in Greece car salesman was terrible / Shiesty. Customer service Awful Long wait. I will never buy a car from them or ever recommend anyone there. More

by Adey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Aug 22, 2024 -

Vision Nissan Greece responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 18, 2024

They were supportive and thorough and helped me to navigate my issue successfully. Although the repair took some time, they made sure to keep me informed as they were able. More

by theresamcor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Dave, and Colton in service , Adam Jean
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Aug 22, 2024 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 18, 2024

Great service, very fast . All the gentleman were very nice a professional. Will definitely come back to west ridge More

by Davona graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
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Aug 22, 2024 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 17, 2024

great employees, good workmanship, fair prices. no more to add to get to 1 5. More

by maryjohealy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
Report | Print
Aug 22, 2024 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 17, 2024

all good nice people prompt service on time efficient charge was fair three more words thanks More

by EADAMSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know names
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Aug 22, 2024 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 16, 2024

I came in for oil change state inspection and a recall I was there for 2 hours and the service was great More

by valsmania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in the service department
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Aug 22, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 16, 2024

Took care of the issues. Shocked by hourly rate of $179.99!!! Service personnel were pleasant. More

by cherie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in the Service Department
Report | Print
Aug 22, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to provide us with this feedback.

August 16, 2024

Can’t remember the gentleman’s name who assisted me, but he went above and beyond More

by JKOZOWSLKIJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean, James Wells
Report | Print
Aug 22, 2024 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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