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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
654 Reviews

653 Reviews of Bob Johnson Nissan - Service Center

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May 10, 2025

Colton took really good care of me , I waited in the waiting area and it was exactly the time they said More

by annmarpowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025

The Vision Service Team is always friendly and responsive! They advised me of a recall they just received the day prior, had the part and quickly fixed it!!! Amazing customer care and support. AWE More

by ERNEST.L.LAROCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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May 10, 2025

Colton is awesome! I wish my lugnuts could come off in one piece, but my service tech was awesome! I love my car! More

by kam64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025

Never rotated the tires, never got an inspection sheet onto brakes and told them the rubber seal was coming off and one of the service managers fixed it More

by AGIRVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025

As the proud owner of 3 Nissan Rogues all of which we purchased at Vision Nissan Greece, I cannot stress the importance of good service. Myself and my family depend on it and expect it. Great job by the More

by LULUCJN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025

It was great. Service was amazing Everyone was super nice They helped me with all questions I had More

by dvegarivera03
Recommend Dealer
Yes
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May 05, 2025

My service was excellent was very please with your staff. Thank you for your great service… More

by NMATEO54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 05, 2025

Colton is always very friendly! We always have a good experience with Colton. He is always very trustworthy and fair. More

by BMCBRIDE004
Recommend Dealer
Yes
Employees Worked With
Colton Battaglini
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May 06, 2025 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 04, 2025

Very efficient, the young man explained everything then fixed the car. And my car is riding a lot smoother than before. I'm very thankful for his work More

by btace2010
Recommend Dealer
Yes
Employees Worked With
Noah Pleckan
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May 04, 2025 -

btace2010 responded

Very pleased with the work that was done on my car. Noah is the man's name that did the work and i would recommend him to everyone. Thank you Noah for your hard work.

May 06, 2025 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 04, 2025

Very polite and punctual. The work was on point I'm very satisfied and will return More

by PINOT1234
Recommend Dealer
Yes
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May 06, 2025 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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