Viva Ford

Leasers Beware! Leasers beware! After a terrible experience with Viva Ford Customer Service and Ford Credit we thought the nightmare was over with the end of the leas Leasers beware! After a terrible experience with Viva Ford Customer Service and Ford Credit we thought the nightmare was over with the end of the lease agreement. We asked for a payoff and with that piece of paper went to Dick Poe Toyota where we were treated excellent. We negotiated the price on a Toyota 4runner and they were professional and courteous. Well, the nightmare with Viva didn’t end there. When Toyota send them a check for the payoff they refused to accept it because we didn’t go back directly to them and return the vehicle at their site. They have to be kidding! After all the bad experiences we had with them and their vehicle they thought we were dumb enough to lease or buy from them again. 4 weeks later and they still playing games with us. The payoff check has been returned 3 times with lame and ridiculous excuses. If you don’t want to experience their wrath, vindictiveness, rudeness and unprofessionalism make yourself a favor and go anywhere but Viva. More

great service Just a refreshing experience in a service department! So happy to run into someone who understands me and my needs with my truck. I would recommend an Just a refreshing experience in a service department! So happy to run into someone who understands me and my needs with my truck. I would recommend any my friends or family members to go there. More

Great experience Juan Rivera is an outstanding and knowledgeable salesman! He explained and showed us all the safety features the vehicle had to offer! He made our car Juan Rivera is an outstanding and knowledgeable salesman! He explained and showed us all the safety features the vehicle had to offer! He made our car buying experience pleasant! More

Excellent Parts department service My name is David and I have been to this dealerships Parts department several times and every time I have been there I have received excellent servi My name is David and I have been to this dealerships Parts department several times and every time I have been there I have received excellent service from a clerk Mr.Lopez, he takes the time to hear the problem and go out to check my vehicle to help me with the part. I very highly recommend this parts department . More

Quick and easy Had to take my vehicle in for service, i was greeted and explained what the work was needed to be done, if any parts need to be ordered i was told on Had to take my vehicle in for service, i was greeted and explained what the work was needed to be done, if any parts need to be ordered i was told on the spot. Very happy. More

Great customer service and accurate diagnosis I took in my truck to Viva Ford service and Gustavo assisted me with a noise my truck was making. He took in the truck, gave me a diagnosis and took c I took in my truck to Viva Ford service and Gustavo assisted me with a noise my truck was making. He took in the truck, gave me a diagnosis and took care of my claim with my warranty super fast. Joe was the technician that worked on my truck and he left it like new! I appreciate all of your hard work and professionalism. I am very satisfied. More

Goog experience When I Bought. In Viva Ford. Was a great. Experience. The sales person. Was friendly Dealer has a good. Price Thanks. For. You. Atention. When I Bought. In Viva Ford. Was a great. Experience. The sales person. Was friendly Dealer has a good. Price Thanks. For. You. Atention. Thanks. Guillermo Figueroa More

Great Service :) The process was explained in a detailed manner with no surprises. In addition, I was provided information on the benefits of the job done as well as t The process was explained in a detailed manner with no surprises. In addition, I was provided information on the benefits of the job done as well as the consequences of ignoring such maintenance. More

Very good Always excellent at Viva Ford and I will continue to recommend Viva Ford. They are friendly , professional , courteous, and know everything about Ford Always excellent at Viva Ford and I will continue to recommend Viva Ford. They are friendly , professional , courteous, and know everything about Fords. God bless Viva Ford! More

EXCELENT CUSTOMER SERVICE HIGHLY SATISFIED WITH PROMPTHNESS OF SERVICE. I HAVE BEEN TO SEVERAL OTHER DEALERS FOR SERVICE AND HAD BAD EXPERIENCES RANGING FROM BAD CUSTOMER SERVI HIGHLY SATISFIED WITH PROMPTHNESS OF SERVICE. I HAVE BEEN TO SEVERAL OTHER DEALERS FOR SERVICE AND HAD BAD EXPERIENCES RANGING FROM BAD CUSTOMER SERVICE TO BAD TECHNICIANS. EVER SINCE I BOUGHT THE TRUCK AT A VIVA DEALER I HAVE BEEN TREATED WELL. More