
Viva Ford
El paso, TX
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317 Reviews of Viva Ford
Completely Satisfied Timely repair, professionally done as promised. Very knowledgable service advisor, clean facility. Being from out of town they were very flexible in s Timely repair, professionally done as promised. Very knowledgable service advisor, clean facility. Being from out of town they were very flexible in scheduling my appt. More
All done well. Daniel saved the paperwork from a needed repair, that I thought had corrected itself, just in case it hadn't. So all was ready when I dropped the tru Daniel saved the paperwork from a needed repair, that I thought had corrected itself, just in case it hadn't. So all was ready when I dropped the truck off. Made sure everything was in stock so there would be no added delays. I would have given it 5 stars if Viva had an appointment system that actually meant they would start work when you arrived at the appointed time. All it does, is let them know you're coming, but doesn't save the customer any time, if waiting. More
Extremely satisfied customer Employees were friendly and competent. Kept me informed of work in progress. My problem was solved and other services were recommended and done at t Employees were friendly and competent. Kept me informed of work in progress. My problem was solved and other services were recommended and done at that time. More
Sales Great place to buy a new or used car!!! If you are in the market for a great deal, go see these guys!! Thanks for the help Great place to buy a new or used car!!! If you are in the market for a great deal, go see these guys!! Thanks for the help More
kind .efficiency Thank you for your friendly service !MY family have one car,the staff send us to home and pick me up after the car is ready.Thank again! Thank you for your friendly service !MY family have one car,the staff send us to home and pick me up after the car is ready.Thank again! More
excellent service I recently took my recent purchase of a 2013 Ford Fusion in to service for recall on door locks and two other issues. Service was great they had my c I recently took my recent purchase of a 2013 Ford Fusion in to service for recall on door locks and two other issues. Service was great they had my car in asap and my vehicle was ready by end of day. Thank you Terry and Pablo for the great experience and will be going back if any other issue comes up at all. More
Good time mg We had a hard time narrowing down the type of vehicle we needed. When we decided on a Ford F-150, Jesse helped us get the vehicle we needed before we We had a hard time narrowing down the type of vehicle we needed. When we decided on a Ford F-150, Jesse helped us get the vehicle we needed before we left on vacation. Perfect timing. More
Unprofessional I recently went into Viva Ford looking for a 3/4 ton pickup, the salesman looked online at one of the other dealerships they own in town and brought i I recently went into Viva Ford looking for a 3/4 ton pickup, the salesman looked online at one of the other dealerships they own in town and brought in a 2013 Ford F250 that was online for $35,995. When we sat down for negotiations the salesman insisted the truck was $39,995 even though I had told him 3 times that the internet price was $35,995. The truck had damage on it and the salesman offered to take $2000 off for the damage which would still leave the price $3000 more than what the internet price was. I finally got so frustrated with the games they were playing with the figures that I got up and walked out. More
Great Service Department Thanks Octavio. Provided prompt, courteous attention! Service people were great to come out and talk to me and explain a bit more of what was done t Thanks Octavio. Provided prompt, courteous attention! Service people were great to come out and talk to me and explain a bit more of what was done to my 2004 F-450 RV More
Great Truck Great Deal #1 I had a positive experience at VIVA FORD, Jesse Blancas did a awesome job getting me a great used truck at a good price and got me a good deal on my t I had a positive experience at VIVA FORD, Jesse Blancas did a awesome job getting me a great used truck at a good price and got me a good deal on my trade. Thank you More