Viva Kia
El Paso, TX
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Great customer service Took a lot longer in the finance part of everything but overall great service and Ana and Shawn were a great help and we’re as patient as can be when Took a lot longer in the finance part of everything but overall great service and Ana and Shawn were a great help and we’re as patient as can be when it came to choosing a car lol More
Great salesperson This is the 2nd car that I purchase from this dealership and both times the process has been very smooth and easy. Had a great sales person by the nam This is the 2nd car that I purchase from this dealership and both times the process has been very smooth and easy. Had a great sales person by the name of Nancy. If you go to this dealership, ask for her. More
Wonderful service and good experience I had a simple service appointment at 0800 because Kia issued a safety recall to reprogram my computer so that my power sliding doors will be more sen I had a simple service appointment at 0800 because Kia issued a safety recall to reprogram my computer so that my power sliding doors will be more sensitive to obstructions. When I arrived, I introduced myself and let them know I had an appointment. I worked with Benjamin. B, he displayed wonderful customer service, he checked up on me periodically to make sure I was okay, he informed me of the type of work the mechanic will be preforming. And at the end of the process, the work was completed. Benjamin took the time to explain the paperwork. I felt comfortable with the service I received on this day. And I also appreciate the work that was done by the auto mechanic. (It was my first time getting my vehicle serviced at this location.) More
Great Car Buying Experience My car buying experience at Viva KIA exceeded my expectations! The salesman, Andrew Veach, was a very pleasant young man who was courteous and informa My car buying experience at Viva KIA exceeded my expectations! The salesman, Andrew Veach, was a very pleasant young man who was courteous and informative without being pushy. The dealership worked with me to complete the purchase of my new vehicle in a way that demonstrated their desire to please me and meet my requirements. I am looking forward to a long relationship with them! More
Customer for last 10 years I have always been treated promptly and courteously - from first purchase to oil maintenance - convenient to mall to kill time - always informed of ad I have always been treated promptly and courteously - from first purchase to oil maintenance - convenient to mall to kill time - always informed of additional costs BEFORE hand - Viva please continue to keep employees happy - it shows More
Service Went for an oil change Ben was helpful and informative, he kept me posted. He made my visit pleasant. The service was great and on time. Went for an oil change Ben was helpful and informative, he kept me posted. He made my visit pleasant. The service was great and on time. More
I had a very positive experience with Via KIA and with Terry Terry Mares, Service Advisor, provided very professional service. She kept me informed of the repairs to my car. She answered all my questions in a Terry Mares, Service Advisor, provided very professional service. She kept me informed of the repairs to my car. She answered all my questions in a timely manner. She was friendly and polite. Very professional! More
HAVE ALREADY REFERRED A FAMILY MEMBER TO KIA First oil change to our 2016 Kia Forte. We still continue to recommend our family and friends. Our experience at the service department was also great First oil change to our 2016 Kia Forte. We still continue to recommend our family and friends. Our experience at the service department was also great. More
Will keep coming back!!!!!! I have had my Kia Forte5 for approximately 17 months and every service done to it has been here at VIVA Kia for two reasons, their customer treatment I have had my Kia Forte5 for approximately 17 months and every service done to it has been here at VIVA Kia for two reasons, their customer treatment and their know-how. And I intend to keep bringing my car back forvthecrequired services. More
Awesome service I always bring my car to Kia for my oil change. They always fit me in without an appointment and always wash my car after. Never had isssues with the I always bring my car to Kia for my oil change. They always fit me in without an appointment and always wash my car after. Never had isssues with the service More