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Viva Toyota of Las Cruces

Las Cruces, NM

2.7
293 Reviews
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780 S. Valley Dr.

Las Cruces, NM

88005

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Showing 293 reviews

July 08, 2018

Beautiful facilities, excellent service Just passing thru from California towing a trailer with my 2016 Tundra. Made a 7AM appointment for a 25K service, got there on time and was out in 40 More

by Terry7879
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jul 09, 2018 -

Viva Toyota of Las Cruces responded

Hi, Thank you so much for visiting us during your road trip. We are sorry to hear about the misdirection but are glad you found us. We hope to see you again in the future. Have a safe trip.

July 06, 2018

Used car nightmare I am not one to complain, but this was a horrible experience. I bought a used 2013 Kia Optima.. I test drove it and nothing was wrong. I had notice More

by Toyotag2g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samurai
Jul 07, 2018 -

Viva Toyota of Las Cruces responded

Hello, I am troubled to learn that any troubles with your recently purchased vehicle have caused you distrust in our dealership. Our customers are our top priority, and rest assured that we will do our best to address your concerns and assist you in any way we can. Please reach out to me at your soonest convenience so we can discuss a way to work toward a solution. I appreciate your time. Best regards, Jon Caldwell General Sales Manager 575-523-5566

July 02, 2018

Long wait Appointment at 2Pm for 10,000 mile service took till 3:50. Would understand if I was a walk in but I made the appointment to save time. Changing oil a More

by Jiminnm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 03, 2018 -

Viva Toyota of Las Cruces responded

Thank you for taking the time to share your honest feedback. We strive to provide fast and friendly service. If you feel as if we did not meet your expectations, feel free to reach out to me at 575-523-5566. Thank you, Jon Caldwell General Sales Manager 575-523-5566

June 21, 2018

We had a great experience! I was impressed with our salesman, Anthony Villa---his knowledge of the 2018 Highlander, along with his friendliness and no pressure attitude. Also, w More

by Kari S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Villa
Jun 22, 2018 -

Viva Toyota of Las Cruces responded

Congratulations on your new Highlander! We are so pleased to hear that you had an amazing car buying experience with us. We will be sure to pass on your kind words to Anthony for providing you with friendly, professional, and knowledgeable service.

June 18, 2018

Great people and great service I started with Vescovo in 2006 when I moved to Las Cruces. I was the owner of a 2004 Toyota convertible; they maintained and serviced my car until I p More

by MarciaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Mendoza
Jun 18, 2018 -

Viva Toyota of Las Cruces responded

We appreciate you taking the time to share your experience. It gives us great pleasure to know you leave with a smile on after visiting us. If there is anything you need, please feel free to reach out to us. We can' wait to see you again.

April 22, 2018

Purchasing a new Toyota? I appreciated the no pressure approach and the knowledge Brandon Campos had concerning the Toyota LE I purchased. I would not hesitate to send someon More

by Joy Davenport
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Campos
Apr 22, 2018 -

Viva Toyota of Las Cruces responded

Thank you for the recommendation, Joy! We're glad that you were impressed by Brandon's knowledge and no-pressure approach. He was happy to help you find the perfect car for you. We hope you enjoy your new Toyota, and we look forward to serving you again in the future.

October 31, 2017

new car shopping. I live in El Paso and the drive to Vescovo Toyota is worth the time and effort. I've bought 2 Highlanders from them and have never been disappointed More

by troy1755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
Nov 02, 2017 -

Viva Toyota of Las Cruces responded

Thank you for leaving a great review and recommendation! It is always a pleasure to hear our customers leave our dealership feeling very satisfied with their car-buying experience. Should you need any further assistance, please do not hesitate to let us know. We appreciate your business and hope to see you again in the future.

August 24, 2017

Bait and switch Lease Deals I searched Vescovo website for a 4runner, after finding two different models I liked, I clicked on the offers tab. Found they were leasing those vehi More

by RobEP
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Internet Sales Consultant
Aug 25, 2017 -

Viva Toyota of Las Cruces responded

Rob, I understand your frustration and would appreciate the chance to speak with you personally and address your concerns. Would you mind e-mailing me with your preferred contact so we can get in touch and discuss this further? I hope to hear from you soon. Best, Jon Caldwell General Sales Manager 575-523-5566.

June 17, 2017

Exceptional Buying Experience My wife and I had an exceptional experience buying a used Prius V from Vescovo Toyota. Brandon, the salesman, provided the information and service we More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Campos, and Caitlin Johnson
Jun 19, 2017 -

Viva Toyota of Las Cruces responded

John, thank you so much for the kind and thoughtful review. I'm pleased that you and your wife came out and purchase a used Prius from us. Congratulations on your investment. I'm happy that Brandon and Caitlin provided you and your wife with an exceptional experience. Thank you for coming out to see us. It was a pleasure to help you.

June 07, 2017

Truly Honest People That Bend Over Backwards To Make A Deal We traveled from El Paso to Las Cruces in our 2014 Toyota Tundra Limited to shop Vescovo's inventory of new Highlanders. After test driving a Highlan More

by KEVIN L KIMBALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime (Sales) and John (Sales Manager)
Jun 10, 2017 -

Viva Toyota of Las Cruces responded

Kevin, I'm so delighted to read you detailed and thoughtful review of your many experiences with us. Thank you for the wonderful compliments and for taking the time to post about your experiences. It is always a pleasure to have you. We look forward to seeing you again.

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