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Volkswagen Alhambra

Pasadena, CA

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116 Reviews

130 N Sierra Madre Blvd

Pasadena, CA

91107

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116 Reviews of Volkswagen Alhambra

June 29, 2016

GTI letters replaced Bought a 2016 GTI. The G and the I on the front of the car flew off on the freeway. Went back to the dealer and got the lettering replaced. Staff m More

by memo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mirna Galeana & Norm Harrold
June 29, 2016

Great Service I enjoy getting my car serviced here because every person that I've come into contact with has been very courteous--even at 6:30 in the morning! My mo More

by Vw123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Harrold
June 27, 2016

Great service done in great time! Norman is my Service Rep. He's very helpful and attentive! Brought my Tiguan in for 40K maintenance. Turned out I needed to change the front end bu More

by Nikki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Harrold
June 27, 2016

service is quick and nice they said they are busy that day,but still take only one hour to fix my car and also the car wash. love the service! More

by wayr
Recommend Dealer
Yes
Employees Worked With
Norm Harrold
June 24, 2016

Great service from Norm at the service department! Norm is the man! He is very prompt and accommodating with all my needs! He has took care of me my last two visits at vw and has definitely made my exp More

by VeronicaM.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Harrold
June 23, 2016

Service Advisor Norm Harold is the best! Norm has excellent customer service skills, listens to your needs & executes! He is honest, trust worthy & the best! More

by Hyevw1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Harold
June 23, 2016

Fast, easy, and fair Great experience, I'll be coming back. I was impressed by how quickly they were able to service my car, provide shuttle service to me, and how afforda More

by Jettadriverinalhambra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Harrold
June 22, 2016

VW Alhambra rocks Norman checked my car in, always sociable. The only problem I have with Norman is that he is a Patriots fan...lol. Manny worked on my car so I know e More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman and Manny
June 22, 2016

Quick and friendly service Norm is quick to respond to questions and keeps you up-to-date with the progress of your car. Great friendly and speedy customer service. More

by Smileyiiz
Recommend Dealer
Yes
Employees Worked With
Norman
June 22, 2016

Friendly and helpful I have never encountered such great customer service from any car dealership. The entire staff is competent and seemed friendly enough, but Norm was u More

by Chococat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm
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