Volkswagen North Scottsdale

Brian at service was great. He went above and beyond the Call of Duty. I commend them for his efforts. I worked on a very busy schedule into late hours even after the service cl He went above and beyond the Call of Duty. I commend them for his efforts. I worked on a very busy schedule into late hours even after the service closed on a saturday four p m More

1 Star. Would give 0 if I could. Volkswagen North Scottsdale knowingly sold me a wrecked vehicle, never disclosed it was in a serious accident with airbag d Would give 0 if I could. Volkswagen North Scottsdale knowingly sold me a wrecked vehicle, never disclosed it was in a serious accident with airbag deployment and structural damage, and buried the Carfax in the final paperwork. The sales rep made it sound like I was getting a great deal on a 2021 Tiguan SE with low miles — never once mentioning it had just been “rebuilt and worked on.” They stuck me with a 17% APR loan for over $21,000, all while I traded in a clean, well-kept 2018 Jeep with just $9K left on the loan. A week later, I tried to trade out for a new VW Taos, but VW Credit (who already finances me!) denied me — and the dealership told me the only way out was putting $5,000 down. That’s the exact amount of negative equity I now have because of the deception. To top it off, I received an email from them asking me to remove reviews or they’d “respond accordingly.” Extremely unprofessional and borderline threatening. I’ve since filed with the Arizona Attorney General and contacted Volkswagen Corporate. This place is all smiles up front — until you realize they’ve locked you into a wrecked car and a predatory loan. Stay far away. More

North Scottsdale Volkswagen was awesome. I was not the easiest client and they were awesome the whole time. After everything was lined up, I went in on a Thursday at noon and drove off the l I was not the easiest client and they were awesome the whole time. After everything was lined up, I went in on a Thursday at noon and drove off the lot at 2:30. Nick was my salesman and he was great. Absolute legend when it comes to navigating the VW infotainment dash. Would highly recommend this dealer. Will use them for all of my maintenance and VW purchases in the future. More

Excellent experience would recommend Vw North Scottsdale. Jesse Was Awsome and Erik Watson very knowledgeable. Love My Vw. Jesse Was Awsome and Erik Watson very knowledgeable. Love My Vw. More

Pleasant experience with the salesman and managers. We were right to the point and the financial office wears very quick and efficient We were right to the point and the financial office wears very quick and efficient More

Fussy paperwork all prepped before I got there which made transaction duration the time it took me to sign my name about 20X. Salesperson Eric knee the car inside and out and continues to be more than willi transaction duration the time it took me to sign my name about 20X. Salesperson Eric knee the car inside and out and continues to be more than willing to answer my calls and respond to further questions. More

Perfect customer care Karson Vigil really honestly, sincerely, reassuring, I have to may more thanks sincerely, reassuring, I have to may more thanks More

This was absolutely, bar none the best experience we've ever had at at a dealer, literally zero pressure, was a very pleasant experience. Thanks Carson ever had at at a dealer, literally zero pressure, was a very pleasant experience. Thanks Carson More