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Volkswagen North Scottsdale

Phoenix, AZ

Overview
Reviews
4.7
347 Reviews
Call Dealership (480) 538-4700
View Awards

7001 E Chauncey Ln

Phoenix, AZ

85054

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Showing 347 reviews

February 29, 2024

Tom was great. He got me in and out with my purchase within 45 minutes. More

by tiffaneyking
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Sliker, Sean Weaver
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Apr 13, 2024 -

Volkswagen North Scottsdale responded

We're pleased to hear of your smooth purchasing process with our team at Volkswagen North Scottsdale. Thank you for the 5-star review sharing your experience.

Helpful
February 24, 2024

Best experience for a first time car buyer. I was treated with care and respect. Karson helped me out and was the best! More

by Edenwininger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karson , Sean Weaver
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Apr 13, 2024 -

Volkswagen North Scottsdale responded

Thank you for sharing your positive feedback. It's terrific to hear our team, particularly in regards to the care and respect they showed. At Volkswagen North Scottsdale, we value these elements highly.

Helpful
February 07, 2024

Purchased a 2022 Tiguan brand new and has had oil consumption issues ever since. Apparently this dealer thinks it’s ok to lose .5-1 qt of oil every 1k miles. In some cases I’ve seen white smoke come More

by AlanH
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
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Helpful
January 30, 2024

Very professional and do what they say they are going to do! Highly recommend! Great job More

by Dave H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karsen , Sean Weaver
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Apr 13, 2024 -

Volkswagen North Scottsdale responded

We appreciate your high regard for the professional services at Volkswagen North Scottsdale. Keep us in mind for your future automotive requirements.

Helpful
December 21, 2023

Very easy to shop here. Employees are helpful and respectful. We are happy with our purchase and how we were treated through the process. More

by Mgfattaleh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon S, Sean Weaver
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Apr 12, 2024 -

Volkswagen North Scottsdale responded

We appreciate those kind words about our staff at Volkswagen North Scottsdale. We're glad to hear you had a positive shopping experience and are enjoying your purchase.

Helpful
December 19, 2023

They were very accommodating and very straightforward with the deal! The customer service was outstanding! More

by Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Watson , Sean Weaver
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Apr 12, 2024 -

Volkswagen North Scottsdale responded

We appreciate the positive feedback, especially regarding our straightforward methodology and customer service at Volkswagen North Scottsdale. Until next time.

Helpful
December 11, 2023

Friendly No Pressure Honest Answers Clean Open Facility Great Line os Cars and Services Check it out More

by combat_shines.0g
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Holoram
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Dec 11, 2023 -

Volkswagen North Scottsdale responded

We're glad to hear about your positive experience at Volkswagen North Scottsdale. We value no-pressure approaches and honest communication. Thanks for the support, see you again soon!

Helpful
December 04, 2023

I would not recommend anyone to use this dealership. They manipulated the deal, and didn’t send me my contract until over a week later. They requested for me to sign a buyer order a week after the trans More

by Ashleyn.conkling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dave Wallace
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Dec 04, 2023 -

Volkswagen North Scottsdale responded

Hello Ashleyn, Your feedback is important to us, and I would appreciate the opportunity to speak with you about your concerns regarding the level of attention you received from our Sales Team. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Mike Druken General Manager Volkswagen North Scottsdale mdruken@penskeauotmotive.com

Dec 04, 2023 -

Ashleyn.conkling responded

I already spoke to you and the area VP. I have emails asking for a signature on the buyers order after the sale date. Your dealership is telling me that there’s nothing that can be done.

Helpful
November 04, 2023

Easy and painless new car lease. They found the vehicle I wanted and worked with me to get it done very quickly. More

by diverjenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Werner, Tukk Hysi
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Nov 05, 2023 -

Volkswagen North Scottsdale responded

Thank you for your outstanding 5-star review. Our Sales Team is delighted to understand that your new car lease experience was easy and painless. It's great to know that our team found the vehicle you wanted and worked efficiently to make it happen. Your satisfaction is important to us, and we're here to provide top-notch service whenever you need it. Thank you for choosing us at Volkswagen North Scottsdale.

Helpful
October 26, 2023

Recently we purchased a 2024 Atlas Cross Sport for my Daughter from VW North Scottsdale and our experience was perfect. From the test drive to signing, the process was made easy. Karson went above and be More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tukk Hysi
Report | Print
Oct 26, 2023 -

Mike responded

ok

Oct 27, 2023 -

Volkswagen North Scottsdale responded

We are honored you took the time to leave us a five-star review and recommendation, Mike. It makes us proud to learn that our professional Sales Team went above and beyond to make sure you had a perfect car-buying experience. Thank you for choosing Volkswagen North Scottsdale and we hope your daughter enjoys her 2024 Volkswagen Atlas Cross Sport.

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