Volkswagen North Scottsdale

Volkswagen North Scottsdale (VNS) is your stereotypical dealership, where they lie to you to simply make a sale. I bought a used vehicle from them and of course they added all the additional charges that t dealership, where they lie to you to simply make a sale. I bought a used vehicle from them and of course they added all the additional charges that they hope you will notice. I was able to get one of the charges removed, but their "Paint Protection" i left because it made sense... Well, it would have made sense if they actually honored the protection. My vehicle got damaged, and they (VNS) do not cover it they send you to another company to deal with it, but that company doesn't even physically inspect the paint damage and simply tell you they will not cover it. I have tried multiple times over weeks to contact VNS, but they keep dodging me. They are a bunch of snakes, and completely dishonest group. Check everything you are being charged for and dont let them sneak anything in there, because it is a scam. More

It was so easy to purchase my car. No pressure and great service. We will be back again when I’m ready to upgrade No pressure and great service. We will be back again when I’m ready to upgrade More

Jesse was our salesman, we did not feel pressured at any time, gave us lots of info and options. time, gave us lots of info and options. More

Karson was great to work with. He was personable and made the process feel easier than I’m sure it is. Was able to negotiate a fair trade in. Overall extremely happy with the proce He was personable and made the process feel easier than I’m sure it is. Was able to negotiate a fair trade in. Overall extremely happy with the process and business operations More

We had a terrific experience at VW North Scottsdale. We really appreciated that there were no high pressure sales tactics employed. Karson Vigil and Aydin Comelek were very friendly, knowledgeable and a We really appreciated that there were no high pressure sales tactics employed. Karson Vigil and Aydin Comelek were very friendly, knowledgeable and accessible during the entire sales process (both before and after). And Eric Usoro in Finance was really great to work with as well. We ended up purchasing the exact model and trim we wanted. We are very happy overall with our experience with VW North Scottsdale and highly recommend you purchase your VW from them! More

I’ve always had good experiences with John T. as my advisor. Very trustworthy service advisor. as my advisor. Very trustworthy service advisor. More

Excellent customer service. Waiting area was nice as well. Quick service and answered all my questions. Waiting area was nice as well. Quick service and answered all my questions. More

Service is always excellent for our 2014 Beetle. John has always been efficient and personable. John has always been efficient and personable. More

John Thames is highly recommended. He is more concerned about taking care of the customer than anything else. I’ve been having my car serviced by him for 11 years and will not take it He is more concerned about taking care of the customer than anything else. I’ve been having my car serviced by him for 11 years and will not take it anywhere else. More

I have been buying my VW’s here since 2004 and would not consider going to any other dealer. My sales person Tuck is awesome and John Thames my service manager always takes care of things when service is n consider going to any other dealer. My sales person Tuck is awesome and John Thames my service manager always takes care of things when service is needed. More