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Volkswagen North Scottsdale

Phoenix, AZ

Overview
Reviews
4.7
376 Reviews
Call Dealership (480) 538-4700
View Awards

7001 E Chauncey Ln

Phoenix, AZ

85054

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Showing 376 reviews

August 25, 2025

I’ve always had good experiences with John T. as my advisor. Very trustworthy service advisor. More

by liteupyourlife2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thames
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Aug 25, 2025 -

Volkswagen North Scottsdale responded

We're glad to hear you had a positive experience with our team at Volkswagen North Scottsdale!

August 12, 2025

Excellent customer service. Waiting area was nice as well. Quick service and answered all my questions. More

by Santiago Hinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lamay
Report | Print
Aug 13, 2025 -

Volkswagen North Scottsdale responded

Thank you for the kind words about our team at Volkswagen North Scottsdale. We're glad everything went smoothly during your visit.

August 09, 2025

Service is always excellent for our 2014 Beetle. John has always been efficient and personable. More

by linpugs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thames
Report | Print
Aug 10, 2025 -

Volkswagen North Scottsdale responded

Thank you for your kind words about our service at Volkswagen North Scottsdale. Our team appreciates your feedback.

July 31, 2025

John Thames is highly recommended. He is more concerned about taking care of the customer than anything else. I’ve been having my car serviced by him for 11 years and will not take it More

by spec31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thames
Report | Print
Jul 31, 2025 -

Volkswagen North Scottsdale responded

We're grateful for your trust and continued support at Volkswagen North Scottsdale. Our team always prioritizes the needs of our customers, and it's wonderful to know you had a consistently positive experience with us. Thank you for sharing.

July 30, 2025

I have been buying my VW’s here since 2004 and would not consider going to any other dealer. My sales person Tuck is awesome and John Thames my service manager always takes care of things when service is n More

by Donna Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thames my service coordinator and Tukk in sales
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Jul 30, 2025 -

Volkswagen North Scottsdale responded

We're grateful for your loyalty to Volkswagen North Scottsdale and are glad our team takes good care of you. Wishing you many more miles of enjoyable driving with your VW's.

July 24, 2025

Quick oil change out within 2 hours. Good communication with the service advisor and checkout process More

by yanks242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
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Jul 24, 2025 -

Volkswagen North Scottsdale responded

Glad to hear your oil change went smoothly. Thank you for choosing Volkswagen North Scottsdale.

July 11, 2025

Awesome job and excellent customer service . Tim Lamey you are the best ! Grateful to have you at the location . More

by glenyama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Hecht, Jon English, Will Brantley, Chris Del Ponte, David Bonanno, Kevin Gjerstad, Matthew Guthrie, Wolfgang Harrott, Chad Hansen, Sean Weaver
Report | Print
Jul 11, 2025 -

Volkswagen North Scottsdale responded

Thank you for your kind words. We're proud of our team at Volkswagen North Scottsdale and glad to know they served you well.

June 28, 2025

N Scottsdale VW because of Gabe did a great job on my car and provided a loaner when I needed it More

by Jdmontague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Amaya
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Jun 28, 2025 -

Volkswagen North Scottsdale responded

We're happy to hear that our team at Volkswagen North Scottsdale took such great care of your car and provided a convenient loaner. Wishing you safe and pleasant drives ahead.

June 22, 2025

My Service Representative was outstanding! He kept me very well informed during the whole procedures. He is really very kind and knowledgeable! Great guy. More

by lindas414
Recommend Dealer
Yes
Employees Worked With
I cannot remember his name
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Jun 22, 2025 -

Volkswagen North Scottsdale responded

We appreciate the positive feedback about our team at Volkswagen North Scottsdale. We are glad you felt well informed during your visit. Thank you for choosing us.

June 20, 2025

VW North Scottsdale was great(as always). Worked with Bryan in the service department and he was awesome. I will not take my car anywhere except VW North Scottsdale for any kind of service. More

by blueshiftwebdev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sanders
Report | Print
Jun 21, 2025 -

Volkswagen North Scottsdale responded

We appreciate your kind words about our service team at Volkswagen North Scottsdale. Thank you for your loyalty; we look forward to helping with any future needs.

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