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Volkswagen North Scottsdale

Phoenix, AZ

Overview
Reviews
4.6
365 Reviews
Call Dealership (480) 538-4700
View Awards

7001 E Chauncey Ln

Phoenix, AZ

85054

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Showing 365 reviews

January 24, 2021

Great customer service, everyone is very friendly and they got everything I needed taken care of in the time frame I was quoted! Love this dealership! More

by Limills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thames, David Bonanno
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Jan 25, 2021 -

Volkswagen North Scottsdale responded

Thank you for sharing how everything was well taken care of at Volkswagen North Scottsdale! If there is anything else we can be of assistance with, please do not hesitate to reach out to our team. We're always more than happy to help.

January 22, 2021

Great experience! Excellent customer service. Tim LaMay is a real professional, excellent service advisor. Everyone at VW North Scottsdale is polite, courteous, and very friendly. More

by Ammotts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim LaMay
Report | Print
Jan 23, 2021 -

Volkswagen North Scottsdale responded

We are so thrilled to learn about how wonderful your experience was at Volkswagen North Scottsdale. We hope to see you again soon!

January 10, 2021

As usual, I waited for the car. It was done on time, absolutely clean and worked like my Rolex watch. It appears that the car likely will work forever. My wife and I believe we will never need anoth More

by crabo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
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December 24, 2020

Bonanno was a great guy to work with in getting the car I wanted. It's never easy to go an buy a car but he was honest and straight forward More

by derek.jones4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bonanno
Report | Print
Jan 11, 2021 -

Volkswagen North Scottsdale responded

Thank you so much for taking the time to share the excellent experience you had at Volkswagen North Scottsdale. We'll be sure to thank Bonanno for his excellent level of care during your visit. If there is anything else we can help with in the future, please do not hesitate to reach out!

December 23, 2020

Eric Watson was the best! He made my experience super quick and easy. He helped me find the perfect car within my budget. Will definitely be going back to him for my future care needs! More

by Shelbyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Watson
Report | Print
Dec 24, 2020 -

Volkswagen North Scottsdale responded

Shelby, thank you for the positive review! We are happy to hear Eric was able to help you find a great vehicle and was able to make your overall experience at our dealership easy and the best. If you ever need help with your new ride, feel free to give us a call!

December 23, 2020

As always, John and the service guys were top of the game. I particularly liked the precautions taken concerning Covid 19, extremely important for old guys like my self. More

by rkgould
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thames
Report | Print
Dec 24, 2020 -

Volkswagen North Scottsdale responded

Your review made me smile. We love hearing that our employees, such as John, are going above and beyond for our customers and delivering reliable service. Until we see, you next we will be sure to keep up our timely services and courteousness.

December 10, 2020

This business has always been more than accommodating and friendly. They provided a shuttle ride to and from the dealership, are transparent and up to date with the tech they use to notify your vehicles prog More

by C3b91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thames
Report | Print
Dec 10, 2020 -

Volkswagen North Scottsdale responded

Thank you for the five-star review! We are so glad that you have always received friendly and accommodating service with us. Please let us know if there is anything else that we can do for you.

December 09, 2020

Great people, very easy to deal with, made the car buying experience painless, very good price for trade in, would recommend then again thank you More

by Dhango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bonanno
Report | Print
Dec 10, 2020 -

Volkswagen North Scottsdale responded

Thank you for taking the time to write a positive review! We're thrilled to hear David was able to help you find a great vehicle and was able to make your overall experience at our dealership painless. If you ever need help with your new ride, feel free to give us a call!

November 29, 2020

Just bought a car at Volkswagen North Scottsdale. Tom Sliker was our salesman, he was just great, we couldn’t be happier. Thanks again Tom More

by Easy6325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sliker
Report | Print
Nov 30, 2020 -

Volkswagen North Scottsdale responded

Your review made me smile. We love hearing that our employees, such as Tom, are going above and beyond for our customers and delivering reliable service. Until we see, you next we will be sure to keep up our timely services and courteousness.

November 28, 2020

Communication needs improvement, I had to call to get status of my car ! A follow up call was promised , none was received! The repair took a while due to parts needed More

by Comcamman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
Report | Print
Nov 29, 2020 -

Volkswagen North Scottsdale responded

Hello, I regret to learn that you did not receive the level of service you expected and would like the opportunity to discuss your concerns. Can you please send your contact information to me at ltabloff@penskeautomotive.com? I look forward to hearing from you. Thank you, Larry Tabloff General Manager Volkswagen North Scottsdale

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