
Volkswagen North Scottsdale
Phoenix, AZ
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John Thames eas great! Took care of my check engine issue right away even tho I did not have an appointment. He is always so pleasant and professional. right away even tho I did not have an appointment. He is always so pleasant and professional. More
Easy Purchase Process I came to this dealership to test drive an Atlas Cross Sport, which was one of 5 vehicles I was thinking about buying within the next month. Met with I came to this dealership to test drive an Atlas Cross Sport, which was one of 5 vehicles I was thinking about buying within the next month. Met with Tom Sliker who was easy to talk to, informative, and didn't pressure me into anything. Eventually I decided to buy this vehicle. Tom was very helpful throughout the process and was available for any question along the way. I'm not one to sit there for hours going over costs, and I felt that Tom was up front and honest which made things go much quicker. He helped with some last minute tech questions and we were off. Whole purchase process took less than 2 hours to include my trade in. I was willing to wait months to buy a vehicle, but felt so comfortable about this vehicle, Tom, and the rest of the staff that it only took one week. More
Always great service - Johns great to work with was able to easily schedule appointment - East check out - we are frequent visitors with our two VWs ThNk you to easily schedule appointment - East check out - we are frequent visitors with our two VWs ThNk you More
It's always so easy and a pleasure to come into the dealership's service department. Tim is the service representative that takes care of my Volkswagon Jetta vehicle. I appreciate his good advice and h dealership's service department. Tim is the service representative that takes care of my Volkswagon Jetta vehicle. I appreciate his good advice and his friendly and accommodating demeanor. He is an asset to your organization. More
Always get good explanation on what was done or may be needed from staff here. Car is immaculate when I get it back. highly recommend this location. needed from staff here. Car is immaculate when I get it back. highly recommend this location. More
New car buying experience Traded in my VW Tiguan for new VW Atlas Cross Sport. I was treated with courtesy at all times. Staff was friendly, and professional. I never felt l Traded in my VW Tiguan for new VW Atlas Cross Sport. I was treated with courtesy at all times. Staff was friendly, and professional. I never felt like I was being pressured. It was an enjoyable and easy experience to work with Eric and Erik. More
Repair I had my vehicle in for repairs and they did any excellent job in taking care of the vehicle and me. I will be going back. I had my vehicle in for repairs and they did any excellent job in taking care of the vehicle and me. I will be going back. More
Really glad that Volkswagen and John in particular was able to lower my total costs for the repair on my VW GTI by a tone!! During this pandemic this was such a big relief! Thanks again!! able to lower my total costs for the repair on my VW GTI by a tone!! During this pandemic this was such a big relief! Thanks again!! More
Always a great time here at this Volkswagen dealership! Every time I walk in it is always smiles and laughter. They really drive home on the family-like service here! Every time I walk in it is always smiles and laughter. They really drive home on the family-like service here! More
Great car buying experience. Low pressure and very personalized service. Great follow up and pleasant interactions. I would definitely recommend VW North Scottsdale to anyone! personalized service. Great follow up and pleasant interactions. I would definitely recommend VW North Scottsdale to anyone! More