Volkswagen North Scottsdale

Kim was awesome. The least stressful car buying experience by far. They did not push for me to go through their financing, I was able to use a bank I found with lower The least stressful car buying experience by far. They did not push for me to go through their financing, I was able to use a bank I found with lower rate. More

I had a good experience. I am well satisfied. Whole process of car buying was very smooth. I am well satisfied. Whole process of car buying was very smooth. More

The sales person needs to be a little bit more friendlier and work on self skills. and work on self skills. More

DO NOT PURCHASE A VW! Customer service is terrible. 5 year old vehicle with 50K miles, water pump, A/C and transmission have already failed. Volkswagen corporate and dea Customer service is terrible. 5 year old vehicle with 50K miles, water pump, A/C and transmission have already failed. Volkswagen corporate and dealership have been of no help and unfortunately do not care. I'm now left with a vehicle that is worth less than is owed due to being told it needs a new transmission, conveniently right as the warranty expired. Based on my experience I would urge you to not make the same mistake I did in purchasing a VW. The quality is terrible, unreliable and customer service needs major improvement. I will never purchase another VW and I will inform others of my experience. More

Very professional and courteous. We were actually replacing 2 vehicles in a short time and we were able to find both vehicles here. They were responsive to my inquiries about the ve We were actually replacing 2 vehicles in a short time and we were able to find both vehicles here. They were responsive to my inquiries about the vehicles. Great customer service. More

Eric Watson made our car research and buying experience a truly amazing interaction. We were able to find the car that matched our needs at a price point that worked for our budget. Top notch experience al truly amazing interaction. We were able to find the car that matched our needs at a price point that worked for our budget. Top notch experience all the way! More

Added a $69 "environmental disposal fee" to my service bill. That was a 9% up charge and twice the amount of the sales tax for the parts they installed. Got a xx answer from the service writer about "ev bill. That was a 9% up charge and twice the amount of the sales tax for the parts they installed. Got a xx answer from the service writer about "everyone in Arizona charges this". Well, they may charge it, but not $69 worth for a $750 job. After seven years of having my VW serviced here, I'm done here. More

The deal is great right up front. Grean customer service. Would come back and buy again. Grean customer service. Would come back and buy again. More

Phenomenal process from start to finish. I worked with Eric to find a new ID4, he understood what I was looking for, the dealership had exactly what I wanted on the lot, and the price was fa I worked with Eric to find a new ID4, he understood what I was looking for, the dealership had exactly what I wanted on the lot, and the price was fair and without any scummy up charges or gimmicks. Took the car off the lot same day and follow up since the purchase has been excellent. Highly recommend! More

This dealership is always great to work with. I haven’t bought cars here for a long time. Will return. I haven’t bought cars here for a long time. Will return. More