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Volkswagen North Scottsdale

Phoenix, AZ

4.8
379 Reviews

7001 E Chauncey Ln

Phoenix, AZ

85054

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Showing 379 reviews

August 01, 2024

Wonderful customer Service. Everyone from the sales person to sales manger and service have all been amazing to work with. Highly recommend this store ! More

by alexandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vigil Karsen , Tukk Hysi
Aug 01, 2024 -

Volkswagen North Scottsdale responded

Volkswagen North Scottsdale appreciates your praise and recommendation. We're glad our team could assist you so well. Wishing you the best on the road!

July 06, 2024

Tom provided a very pleasant buying experience. He was helpful and personable. We never felt pressured More

by TF
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Schlyker , Sean Weaver
Jul 06, 2024 -

Volkswagen North Scottsdale responded

Thank you for sharing your experience at Volkswagen North Scottsdale. It's great to hear our team provided a helpful and pressure-free environment. We appreciate your feedback.

May 02, 2024

Professional and up front. I would recommend VW North Scottsdale to anyone expecting first class service. More

by tommy.mcnaughton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karson, Tukk Hysi
May 02, 2024 -

Volkswagen North Scottsdale responded

We appreciate your kind feedback. It's great to hear that Volkswagen North Scottsdale provided you with first-class service and professionalism. Your recommendation speaks volumes about our team's effort, thank you.

February 29, 2024

Tom was great. He got me in and out with my purchase within 45 minutes. More

by tiffaneyking
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Sliker, Sean Weaver
Apr 13, 2024 -

Volkswagen North Scottsdale responded

We're pleased to hear of your smooth purchasing process with our team at Volkswagen North Scottsdale. Thank you for the 5-star review sharing your experience.

February 24, 2024

Best experience for a first time car buyer. I was treated with care and respect. Karson helped me out and was the best! More

by Edenwininger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karson , Sean Weaver
Apr 13, 2024 -

Volkswagen North Scottsdale responded

Thank you for sharing your positive feedback. It's terrific to hear our team, particularly in regards to the care and respect they showed. At Volkswagen North Scottsdale, we value these elements highly.

January 30, 2024

Very professional and do what they say they are going to do! Highly recommend! Great job More

by Dave H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karsen , Sean Weaver
Apr 13, 2024 -

Volkswagen North Scottsdale responded

We appreciate your high regard for the professional services at Volkswagen North Scottsdale. Keep us in mind for your future automotive requirements.

December 21, 2023

Very easy to shop here. Employees are helpful and respectful. We are happy with our purchase and how we were treated through the process. More

by Mgfattaleh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon S, Sean Weaver
Apr 12, 2024 -

Volkswagen North Scottsdale responded

We appreciate those kind words about our staff at Volkswagen North Scottsdale. We're glad to hear you had a positive shopping experience and are enjoying your purchase.

December 19, 2023

They were very accommodating and very straightforward with the deal! The customer service was outstanding! More

by Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Watson , Sean Weaver
Apr 12, 2024 -

Volkswagen North Scottsdale responded

We appreciate the positive feedback, especially regarding our straightforward methodology and customer service at Volkswagen North Scottsdale. Until next time.

December 11, 2023

Friendly No Pressure Honest Answers Clean Open Facility Great Line os Cars and Services Check it out More

by combat_shines.0g
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Holoram
Dec 11, 2023 -

Volkswagen North Scottsdale responded

We're glad to hear about your positive experience at Volkswagen North Scottsdale. We value no-pressure approaches and honest communication. Thanks for the support, see you again soon!

December 04, 2023

I would not recommend anyone to use this dealership. They manipulated the deal, and didn’t send me my contract until over a week later. They requested for me to sign a buyer order a week after the trans More

by Ashleyn.conkling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dave Wallace
Dec 04, 2023 -

Volkswagen North Scottsdale responded

Hello Ashleyn, Your feedback is important to us, and I would appreciate the opportunity to speak with you about your concerns regarding the level of attention you received from our Sales Team. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Mike Druken General Manager Volkswagen North Scottsdale mdruken@penskeauotmotive.com

Dec 05, 2023 -

Ashleyn.conkling responded

I already spoke to you and the area VP. I have emails asking for a signature on the buyers order after the sale date. Your dealership is telling me that there’s nothing that can be done.

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