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Volkswagen San Bernardino
San Bernardino, CA
65 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 65 reviews
April 21, 2021
Worst ever. Purchased remotely. Car not delivered in time. Delivering Car at 11 pm if it happens. Still waiting for the car. No information yet. Don't do remote purchase from this company. time. Delivering Car at 11 pm if it happens. Still waiting for the car. No information yet. Don't do remote purchase from this company. More
by D
Employees Worked With
Matthew Garzon
Helpful April 06, 2021
3 years good experience with Service department. Always fast and professional. This time all paperwork was done over the phone and service handled completely by Matt. fast and professional. This time all paperwork was done over the phone and service handled completely by Matt. More
by Charles
Employees Worked With
Matt Milano
March 11, 2021
I want to take a moment and recognize the team at Car Pros Volkswagen of San Bernadino. This was my first time here and the team completely lived up to my expectations and beyond. I had seen their ad Pros Volkswagen of San Bernadino. This was my first time here and the team completely lived up to my expectations and beyond. I had seen their ad on Facebook and went by their site, and ended up seeing a lightly used 2020 Toyota Prius Limited. I reached out and Manny got back to me. My finances aren't in the best shape of their life, but Manny and Matthew worked hard on finding a deal that would work for me. They ultimately did get me a good deal that lowered my car payment and got me a barely used vehicle! When I came to test drive I found some cosmetic wear on the car that was rather unsightly, and the team gladly agreed to take care of it if I purchased the vehicle. I gladly accepted. I then moved onto finalizing the paperwork with Rocky, who entertained me with fantastic music and worked up great options for GAP and extended warranties for my highly technical car. He really helped me out well making sure the car is covered for a long time. After a couple days for the cosmetic repairs I took possession of the car last night, and I'm so absolutely happy with it and happy with the service I got from the team. I absolutely recommend them to anyone looking for a car. Thank you SO MUCH, everyone! More
by Tschmitt300
Employees Worked With
Manny, Rocky, Matthew Garzon
November 18, 2020
Great service! Seriously, great, great, great, great, great, great, great, fantastic, fantastic, super, awesome, respectful, caring, friendly, nice, enjoyable, relaxing atmosphere, free internet, great s great, great, great, fantastic, fantastic, super, awesome, respectful, caring, friendly, nice, enjoyable, relaxing atmosphere, free internet, great service. More
by Raphaeljg
Employees Worked With
Matthew Garzon
October 15, 2020
This was my 1st visit and the service deparment was great! Made me feel very welcomed and very valued as a customer. Javier went over all my options and what would be done to my car. He kept in contact great! Made me feel very welcomed and very valued as a customer. Javier went over all my options and what would be done to my car. He kept in contact with me during my service to make sure all my needs were met. I would not want to take me car anyplace else after feeling so valued! Thank You! More
by Michelle S
Employees Worked With
Javier, Sal
September 03, 2020
Jasmin was very helpful & professional dealing with me from start to purchase. Not to mention she did a special favor for me to deliver the car to my place. from start to purchase. Not to mention she did a special favor for me to deliver the car to my place. More
by esobrera
Employees Worked With
Jasmin
August 31, 2020
My experience buying a used car at Car Pros was excellent. Jasmin was helpful and efficient in assisting with all the details of the purchase. Absolutely no complaints. excellent. Jasmin was helpful and efficient in assisting with all the details of the purchase. Absolutely no complaints. More
by andy1521
Employees Worked With
Jasmin
August 28, 2020
Best car buying experience ever! Mike and his staff are phenomenal! I highly recommend this dealership. They were friendly attentive and worked with my needs. I will definitely be back!! phenomenal! I highly recommend this dealership. They were friendly attentive and worked with my needs. I will definitely be back!! More
by Dt
Employees Worked With
Mike, Luis, Rocky
