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Volkswagen San Bernardino

San Bernardino, CA

not yet
rated
67 Reviews

1600 Camino Real

San Bernardino, CA

92408

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Showing 67 reviews

July 16, 2021

Janice was very friendly and extremely helpful in resolving and repairing a broken interior part. Service was done on the spot and in a short time! More

by Jatemp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice Sedgewick
Jul 19, 2021 -

Volkswagen San Bernardino responded

Hello Jate, Thank you for sharing all 5 stars with Janice here with us at Car Pros VW of San Bernardino. We are pleased to hear that Janice provided friendly, helpful and timely service. We greatly appreciate you choosing to service with us, and we are here for you anytime you need. Enjoy every mile ahead!

June 27, 2021

The service dept. is just great. Keep up the good work!!!! More

by dawgs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept employees all of them
Jun 28, 2021 -

Volkswagen San Bernardino responded

Hello, thank you for sharing your recent 5 star service experience with us here at Car Pros VW of San Bernardino. We are glad to hear that your time with us was "just great". Thank you for choosing to service with us, and we are here for all your VW needs! Enjoy every mile ahead!

April 21, 2021

Worst ever. Purchased remotely. Car not delivered in time. Delivering Car at 11 pm if it happens. Still waiting for the car. No information yet. Don't do remote purchase from this company. More

by D
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Garzon
April 06, 2021

3 years good experience with Service department. Always fast and professional. This time all paperwork was done over the phone and service handled completely by Matt. More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Milano
Apr 06, 2021 -

Volkswagen San Bernardino responded

Hello Charles, Thank you for sharing your recent 5 star service experience with us here at Car Pros VW of San Bernardino. We are thrilled to hear that Matt and our team has provided fast, professional and great service over the past three years for you! Thank you for continuing to be part of the Car Pros family, and we are here for you always. Enjoy the road ahead!

March 11, 2021

I want to take a moment and recognize the team at Car Pros Volkswagen of San Bernadino. This was my first time here and the team completely lived up to my expectations and beyond. I had seen their ad More

by Tschmitt300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny, Rocky, Matthew Garzon
Mar 12, 2021 -

Volkswagen San Bernardino responded

Hello Tony, Thank you for sharing all 5 stars with us here at Car Pros VW of San Bernardino. We are thrilled to hear that Manny and Matthew worked hard to get you a great deal, while Rocky in finance made that process smooth and helpful. Congratulations on your new to you 2020 Prius! Thank you so much for choosing to work with us, and we are here for you anytime in the future. Enjoy every new mile ahead!

January 21, 2021

Great sales team did 90 percent of the deal over the phone. When I arrived car was ready and the paper work. Finance got me in and out More

by Keanyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Garzon
Jan 26, 2021 -

Volkswagen San Bernardino responded

Hello, thank you for sharing your 5 star rating with us here at Car Pros VW of San Bernardino. It's terrific to hear that 90% of your deal was taken care of over the phone, and when you arrived at the dealership the car was ready, and you flew through finance! Enjoy every mile ahead, and thank you for being a part of the Car Pros family!

November 18, 2020

Great service! Seriously, great, great, great, great, great, great, great, fantastic, fantastic, super, awesome, respectful, caring, friendly, nice, enjoyable, relaxing atmosphere, free internet, great s More

by Raphaeljg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Garzon
October 15, 2020

This was my 1st visit and the service deparment was great! Made me feel very welcomed and very valued as a customer. Javier went over all my options and what would be done to my car. He kept in contact More

by Michelle S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier, Sal
October 09, 2020

I have been going to this dealer for years now and have never been disappointed. these words are filling the quota of 25 words. Yay. More

by kgill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
September 04, 2020

Jasmin was very helpful & professional dealing with me from start to purchase. Not to mention she did a special favor for me to deliver the car to my place. More

by esobrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmin
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