Volkswagen South Coast

Great sales experience Love this dealership! We just got the car we wanted at the price we were looking for. Our salesperson Geoff was friendly, honest, and so very helpfu Love this dealership! We just got the car we wanted at the price we were looking for. Our salesperson Geoff was friendly, honest, and so very helpful. He took the time to research all of our options and worked out a deal that was just right for us. He made the buying experience a pleasure. I highly recommend Geoff and Volkswagen South Coast to everyone! More

Best VW Dealership I've ever visited As an architect and VW loyalist, I'm very observant of my attention to detail in design. From the moment, I drove onto VW South Coast's lot, I was im As an architect and VW loyalist, I'm very observant of my attention to detail in design. From the moment, I drove onto VW South Coast's lot, I was impressed by the newer and modern facilities that distinguishes it from your "cookie-cutter" VW dealership in Southern California. Beyond aesthetics, the customer service experience at VW South Coast exceeded my expectations. They were very upfront and kept their word on their online quote. They even were able to obtain my preferred color choice with no upcharge. Thank you Aaron Cespedes, Olias and Shawn at VW South Coast for providing five star customer service and a stress-free buying experience. Based on my observations and comparison of this dealership to other VW dealerships I've visited - I would highly recommend VW South Coast above all others. More

New Car Purchase at VW Southcoast, Santa Ana, CA In the past, VWSouthcoast has, always provided me with outstanding automotive service which has been overseen by Rigo Miranda, Service Consultant. An In the past, VWSouthcoast has, always provided me with outstanding automotive service which has been overseen by Rigo Miranda, Service Consultant. And, yesterday, I received the same standard of outstanding service when buying a new car through their sales department. Gisela Flores was our sales person. She is very personable; very knowledgeable; and very honest. She listened carefully to our description of the features we were looking for on a new car and responded in outstanding fashion. The sales process went very smoothly thanks to Gisela. Gisela was ably supported ty her sales manager, Gilbert Villagrana, and by Armond Hayrapetian, the dealership's business manager. More

Great Service! Before going to VW South Coast I went to 2 different dealers and thank god I bought my Jetta here. My salesperson was Gisela Flores and she was amazi Before going to VW South Coast I went to 2 different dealers and thank god I bought my Jetta here. My salesperson was Gisela Flores and she was amazing she helped me find a nice Jetta within my budget, she was patient and did not pressure me at all because I couldn't decide between two of them. She made my car buying experience so enjoyable, she is just awesome. I totally recommend VW South Coast and definitely ask for Gisela you won't regret it. More

Loooong time customer of this location; love the changes! The dealer itself has undergone extensive changes since they moved Audi out. It's very open, inviting, customer focused and friendly. All the staff a The dealer itself has undergone extensive changes since they moved Audi out. It's very open, inviting, customer focused and friendly. All the staff are helpful. I just bought my second new car from there today. My salesman, Geoff, was low pressure and helpful. I'd buy another car from him, and recommend him to anyone. I've also had my cars serviced here for decades. They've made great improvements to make Service flexible: early drop-off and after hours pick up. They're very timely and prompt about updating you on the repair status too. Overall, what was a good dealership is now A+++. More

Great customer service. Gizela was very cooperative and helpful with us throughout the whole process. She made an effort and took the extra time to complete the required pap Gizela was very cooperative and helpful with us throughout the whole process. She made an effort and took the extra time to complete the required paperwork and preparation of the car lease. Overall, we are very pleased with her customer service! More

2013 CPO Jetta I went into VW South Coast to buy a CPO Jetta, and found exactly what I was looking for: a nice, barely used car with few hassles and headaches (VW of I went into VW South Coast to buy a CPO Jetta, and found exactly what I was looking for: a nice, barely used car with few hassles and headaches (VW offers a 2-year warranty on their CPO cars). Special shout-outs go to Zhong and Marco who helped me pick the car (after going with me on multiple test drives) and walked me through all my options. On top of that, when I decided to buy the car the second day, they picked me up from my place and drove me to the dealership. Another shout-out goes to Armond for making the whole paperwork process much more enjoyable. More

Red Jetta I love my red Jetta! Geoff white rocks! He let me know everything I needed to know to purchase my vehicle and made the test drive really fun! I love my red Jetta! Geoff white rocks! He let me know everything I needed to know to purchase my vehicle and made the test drive really fun! More

amazing service I had been to at 3 dealership before going to south coast for my VW. I am beyond impressed by their level of customer service. They are very friendly, I had been to at 3 dealership before going to south coast for my VW. I am beyond impressed by their level of customer service. They are very friendly, professional and knowledgable about the product they present. Tiffany H was just a great person to work with. Macros is excellent and knowledgable. working with the two of them, it didn't even feel like I was in the presence of salespersons. No pressure from either of them at all. They just let the cars speak for themselves, and that is very refreshing to experience. Thank you Shaw N.. Shaw was the finance person and again great person to work with. I walked in with my own approval from my bank and he was still able to find me a better deal. Just an amazing group of people that helped me today. I wish I would have started with their dealership first. More

Amazing Experience!! Highly Recommend!! Absolutely Amazing! I drove an hour and half to purchase a vehicle from VW South Coast and when it's time, I will make the drive again. You will not b Absolutely Amazing! I drove an hour and half to purchase a vehicle from VW South Coast and when it's time, I will make the drive again. You will not be disappointed! I arrived later in the evening on a weekday and I have never seen employees more dedicated and committed to making the customer number one! From simple tasks like taking the time to show me how to use the coffee machine and questions about my vehicle to detailed and meticulous tasks like walking me piece by piece through the details of purchasing my vehicle. I was in great hands with Rick Dominguez from the moment I walked through the door. I have never felt so confident, comfortable and not pressured as I did during this purchasing experience with Rick. THANK YOU to Rick and the team at VW South Coast for their dedication, hard work and EXCELLENT customer service!! More