
Volkswagen of Akron
Akron, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 51 reviews
Excellent experience overall. Jared, our salesperson, was very easy to work with. His professionalism and punctuality were appreciated. Ray, the sales manager, was equally great t Jared, our salesperson, was very easy to work with. His professionalism and punctuality were appreciated. Ray, the sales manager, was equally great to work with. Painless and fast transaction. We are very happy with our Atlas and would recommend VW Akron to all in the market! More
A month after buying the vehicle, a 2022 Honda HRV with very low mileage, it needs a significant repair that cannot be completed at my local Honda dealership under the vehicle service contract I purchased. very low mileage, it needs a significant repair that cannot be completed at my local Honda dealership under the vehicle service contract I purchased. The contract covers the repair but I would have to bring the vehicle back to this Volkswagen dealership in order to use the service contract. I was misled when I was offered the service contract and told I could use it at any Honda dealership. It’s disappointing that the car needs this repair so soon after purchase, but even more upsetting that the service contract I paid extra for is not what was represented to me at the time of sale. More
I have always had the best experience anytime I have interacted with any of the associates at Volkswagen of Akron from their service department to their sales team. Everyone is professional and friendly interacted with any of the associates at Volkswagen of Akron from their service department to their sales team. Everyone is professional and friendly! More
Great service! They provided all the information i needed regarding the SUV i was looking for and showed truly interest in understand my needs. they were super he They provided all the information i needed regarding the SUV i was looking for and showed truly interest in understand my needs. they were super helpful providing options in order we get the best deal. this is the second time i go with them because of the great service. More
I don’t know which visit I’m reviewing! My car is still at the dealership awaiting a part that has taken longer to arrive than anticipated. None of this is good! However, all the folks (wit My car is still at the dealership awaiting a part that has taken longer to arrive than anticipated. None of this is good! However, all the folks (with Emily leading the charge) are very pleasant and competent people that do a great job. More
I was able to schedule an appointment quickly. The staff were knowledgeable and extremely nice. I loved that they sent a video of the inspection. They honored my coupon. Also, they gave me a rid The staff were knowledgeable and extremely nice. I loved that they sent a video of the inspection. They honored my coupon. Also, they gave me a ride to and from work, which was very convenient. More
Definitely a 5 star experience. Treated well and got me a great deal. Don’t hesitate to stop and see Trent for your next purchase Treated well and got me a great deal. Don’t hesitate to stop and see Trent for your next purchase More