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Volkswagen of Akron

Akron, OH

4.8
51 Reviews
As of December 8th, 2017, Dave Walter Volkswagen became Volkswagen of Akron - part of the Jay Auto Group. With a rich heritage in the automotive industry, Jay Auto Group has been serving Greater Cleveland for over half a century. Starting with Jay Pontiac (now Jay Buick GMC) in 1957, then Jay Honda in 1971, we are truly proud and excited to welcome Volkswagen of Akron and BMW of Akron to the Jay Auto Group family. Whether you are a current or new customer, we welcome you to stop by in the coming months as we would be honored to have the opportunity to meet you and allow you to experience the value that money just can't buy.
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447 W Exchange St

Akron, OH

44302

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Showing 51 reviews

August 18, 2025

Excellent experience overall. Jared, our salesperson, was very easy to work with. His professionalism and punctuality were appreciated. Ray, the sales manager, was equally great t More

by PRNUV.SHARMA
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jared, Ray
August 15, 2025

Always have had a great experience when visiting the dealership the staff is nice and will always appreciate your business More

by aokbigdady
Service Price Transparency
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Yes
Employees Worked With
Brittany Gaiser
August 09, 2025

Personable Straightforward Got us a great deal. Recommend VW Akron Don’t waste time elsewhere. More

by james.voyk
Recommend Dealer
Yes
Employees Worked With
Justin
August 04, 2025

A month after buying the vehicle, a 2022 Honda HRV with very low mileage, it needs a significant repair that cannot be completed at my local Honda dealership under the vehicle service contract I purchased. More

by drossi.slp
Sales Price Transparency
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Recommend Dealer
No
Employees Worked With
Volkswagen of Akron
August 03, 2025

Service was polite, knowledgeable, helpful, and followed up post service. I would highly recommend them. More

by ejc117
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brittany Gaiser
July 30, 2025

I have always had the best experience anytime I have interacted with any of the associates at Volkswagen of Akron from their service department to their sales team. Everyone is professional and friendly More

by jengillis81
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jared (sales), Emily and Brittany (service department)
July 29, 2025

Great service! They provided all the information i needed regarding the SUV i was looking for and showed truly interest in understand my needs. they were super he More

by SUSETTE163
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Recommend Dealer
Yes
Employees Worked With
Josh W. The best!
July 27, 2025

I don’t know which visit I’m reviewing! My car is still at the dealership awaiting a part that has taken longer to arrive than anticipated. None of this is good! However, all the folks (wit More

by matt.reed
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
July 27, 2025

I was able to schedule an appointment quickly. The staff were knowledgeable and extremely nice. I loved that they sent a video of the inspection. They honored my coupon. Also, they gave me a rid More

by elia.e.burgos
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Emily Kingsbury, Kevin Walter
July 26, 2025

Definitely a 5 star experience. Treated well and got me a great deal. Don’t hesitate to stop and see Trent for your next purchase More

by DRUMSFORFUN
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Trent Doerfler, Kevin Walter
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