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Volkswagen of Akron
Akron, OH
166 Reviews
As of December 8th, 2017, Dave Walter Volkswagen became Volkswagen of Akron - part of the Jay Auto Group. With a rich heritage in the automotive industry, Jay Auto Group has been serving Greater Cleveland for over half a century. Starting with Jay Pontiac (now Jay Buick GMC) in 1957, then Jay Honda in 1971, we are truly proud and excited to welcome Volkswagen of Akron and BMW of Akron to the Jay Auto Group family. Whether you are a current or new customer, we welcome you to stop by in the coming months as we would be honored to have the opportunity to meet you and allow you to experience the value that money just can't buy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Latest Reviews
October 20, 2026
The service advisor (Emily) was very helpful, informative
and professional. My suv issue was quickly diagnosed and Emily provided a future modification that would resolve my issue.
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by c2dr
Verified Customer
Verified Customer
Employees Worked With
Emily
October 16, 2026
Service was fine, 30k service.
Disappointed that I am at the end of my lease and wlked around the new vehicles in the showroom for 20-30 minutes without any interaction. I went bac
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by tlroudebush
Verified Customer
Verified Customer
Employees Worked With
Don’t, remember
October 15, 2026
Another perfect service experience at Volkswagen of
Akron! They always fix my car quickly and correctly.
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by bstrandemo
Verified Customer
Verified Customer
Employees Worked With
Emily, Emmie, John, Brian
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