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Volkswagen of Akron
Akron, OH
36 Reviews
As of December 8th, 2017, Dave Walter Volkswagen became Volkswagen of Akron - part of the Jay Auto Group. With a rich heritage in the automotive industry, Jay Auto Group has been serving Greater Cleveland for over half a century. Starting with Jay Pontiac (now Jay Buick GMC) in 1957, then Jay Honda in 1971, we are truly proud and excited to welcome Volkswagen of Akron and BMW of Akron to the Jay Auto Group family. Whether you are a current or new customer, we welcome you to stop by in the coming months as we would be honored to have the opportunity to meet you and allow you to experience the value that money just can't buy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 36 reviews
Verified Customer
February 09, 2020
I traveled about an hour to check the GTI they had on the lot. It was a quick and easy process, they helped me get the car I wanted, with no hassle. Thanks to Chris and the rest of the team for working with lot. It was a quick and easy process, they helped me get the car I wanted, with no hassle. Thanks to Chris and the rest of the team for working with me! More
by Kinster2014
Employees Worked With
Chris Dawson
May 05, 2018
Salesman My husband and I drove from Jackson, Michigan to Akron, Ohio partly because the vehicle we saw was the one we wanted but the other part was because of My husband and I drove from Jackson, Michigan to Akron, Ohio partly because the vehicle we saw was the one we wanted but the other part was because of our salesman, Dennis. Before we even made the trip, Dennis sent us a video of the vehicle we were interested in. In person, he was a true professional that was friendly and approachable. He made sure every detail was taken care of, from the sale to gassing and washing the car (even though it was raining!). I don't think many people I know would drive eight hours round trip to purchase an automobile, but if they were, I would highly recommend your dealership. More
by mwarner
Employees Worked With
Dennis Jackson, David Mitchell
April 20, 2018
Enjoyable experience Tom Hoza made the whole experience very easy & enjoyable. He was able to answer all my questions & concerns clearly & thoroughly, so that I was able t Tom Hoza made the whole experience very easy & enjoyable. He was able to answer all my questions & concerns clearly & thoroughly, so that I was able to understand the entire process. By far the friendliest salesperson I have ever come across. More
by CRF086
Employees Worked With
David Mitchell, Tom Hoza
April 20, 2018
My Tiguan Felt like family with this group! Was greeted warmly, with respect and consideration from start to finish. Was able to get what I wanted within my bu Felt like family with this group! Was greeted warmly, with respect and consideration from start to finish. Was able to get what I wanted within my budget. Thank you VW of Akron! More
by Pam0926
Employees Worked With
Aaron Heinlein, David Mitchell, Tom Hoza
