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Volkswagen of Akron
Akron, OH
45 Reviews
As of December 8th, 2017, Dave Walter Volkswagen became Volkswagen of Akron - part of the Jay Auto Group. With a rich heritage in the automotive industry, Jay Auto Group has been serving Greater Cleveland for over half a century. Starting with Jay Pontiac (now Jay Buick GMC) in 1957, then Jay Honda in 1971, we are truly proud and excited to welcome Volkswagen of Akron and BMW of Akron to the Jay Auto Group family. Whether you are a current or new customer, we welcome you to stop by in the coming months as we would be honored to have the opportunity to meet you and allow you to experience the value that money just can't buy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 45 reviews
June 30, 2025
My overall experience at Volkswagen of Akron was extremely positive due to my salesman (Joshua Woika), his sales manager (Chico Coleman) and the finance manager (Aundre Hildreth). extremely positive due to my salesman (Joshua Woika), his sales manager (Chico Coleman) and the finance manager (Aundre Hildreth). More
by sam
Verified CustomerEmployees Worked With
Joshua Woika, Chico Coleman, Aundre Hildreth (ALL FIVE STARS)
June 30, 2025
I needed a new battery, had an upcoming oil change due. I just went ahead and got them both done while I was there. Brittney provided service immediately. I just went ahead and got them both done while I was there. Brittney provided service immediately. More
by CYSCOTT27
Employees Worked With
Brittney
June 29, 2025
I came in for an Oil change and I wanted a quote for a repair to be made to my sun shade. The rep who helped me forgot about it... Then I reminded her after she brought me my receipt, she then looked up t repair to be made to my sun shade. The rep who helped me forgot about it... Then I reminded her after she brought me my receipt, she then looked up the part in her computer and said it would be thousands of dollars to fix and that I should go to a body shop.. Seriously? I made an appointment with a VW dealer in Streetsboro, and they said they would be happy to look at it and assured me that it would not cost thousands of dollars. Even if it did cost 1K I would of paid to of had it done. I will not be going back to VW of Akron, they don't have any customer service. More
by jslaughter4
Employees Worked With
Dont remember her name
June 25, 2025
Everyone was very knowledgeable and helpful. Everything went smoothly. with me being out of town, they were able to walk me through everything that I needed to do to help my daughter get the loa Everything went smoothly. with me being out of town, they were able to walk me through everything that I needed to do to help my daughter get the loan to get into her car. More
by toddabomm
Employees Worked With
Aundre, Kevin Walter
June 22, 2025
Emily Kingsbury and her team doing great job on Saturday with a lovely smiling all time since first come till the end of service she’s open the door with beautiful smile I will give the all team 7/10 . with a lovely smiling all time since first come till the end of service she’s open the door with beautiful smile I will give the all team 7/10 . More
by Alkhatem Mahmoud
Employees Worked With
Emily Kingsbury , Kevin Walter
