Volkswagen of Duluth - Service Center

Volkswagen of Duluth responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team here at VW of Duluth. Our staff strives to provide friendly, knowledgeable, and helpful service, and we're glad we met your expectations. We look forward to serving you again in the future!

Volkswagen of Duluth responded

Thank you for your fantastic review! We're delighted to hear about your positive experience with Tanner and the team. Going above and beyond to accommodate our customers, even outside of normal hours, is a priority for us. We appreciate your recognition of our fast, friendly, and professional service. We look forward to assisting you again at VW of Duluth!

Volkswagen of Duluth responded

It's wonderful to hear that we could accommodate your immediate need for an oil change without a prearranged appointment! We're glad to provide convenient and efficient service to ensure your vehicle is well-maintained. Thank you for choosing us, and we look forward to assisting you again in the future.

Volkswagen of Duluth responded

We're thrilled to hear that you had a smooth and pleasant experience with us! It's great to know that our communication and the under-the-hood video were helpful in understanding your car's needs. We're glad you appreciated the little extras like resetting the oil change reminder. Thank you for your kind words and for choosing us for your car services. We look forward to seeing you again for any future needs!

Volkswagen of Duluth responded

Hello! Thank you for sharing your experience with our service team. We're so glad to hear that you found the work on your 20,000-mile maintenance inspection and tire rotation quick and pleasant. Our team strives to provide efficient and friendly service, so it's great to know we're on the right track. We appreciate your trust in us for your vehicle's needs and look forward to continuing to serve you in the future! Best regards, The VW of Duluth Team

Volkswagen of Duluth responded

Hello! Thank you so much for your kind words about Dan and our team at VW of Duluth. We're thrilled to hear that you've experienced friendly and helpful service, along with clear and regular communication. It's important to us that we provide service options that truly meet the needs of our customers, and it's great to know that we're achieving that. We appreciate your feedback and are grateful for the opportunity to serve you. We look forward to continuing to provide excellent service in the future! Best regards, The VW of Duluth Team

Volkswagen of Duluth responded

Hello! It's fantastic to hear that you're loving your ID4 and had a great experience with Amber, Dan, and the rest of our team here at VW of Duluth. We truly appreciate your kind words and enthusiasm. We also want to thank you for your candid feedback regarding the review process. Understanding our customers' perspectives is crucial, and we'll definitely take your comments into account. The intent of our review requests is to continually improve our service, but we certainly don't want it to feel burdensome or pressured. Thank you again for sharing your thoughts and helping us enhance our customer experience. We look forward to making your future visits as enjoyable and stress-free as possible! Warm regards, The VW of Duluth Team

Volkswagen of Duluth responded

Hello! Thank you for sharing your positive experience with us! We're thrilled to hear that you've been very pleased with the service and that our staff has been accommodating, helpful, and supportive. It's our goal to ensure every visit is a great one, and feedback like yours is incredibly rewarding. We look forward to continuing to provide you with excellent service in the future! Best regards, The VW of Duluth Team

Volkswagen of Duluth responded

Thank you for sharing your experience with us at VW of Duluth. We're glad to hear that Dan has been prompt and kind in his communications with you. We understand that encountering issues with a new vehicle can be frustrating, and we appreciate your understanding that these issues are not a reflection of Dan's dedication to service. It's great to know that our service team has been accommodating and has provided excellent care in addressing the issues with your Atlas. We are committed to ensuring that your vehicle performs to your expectations and that any concerns are resolved promptly and effectively. Thank you for your patience and for choosing VW of Duluth. We look forward to continuing to provide you with quality service and support.

Volkswagen of Duluth responded

Thank you for your wonderful feedback! We're thrilled to hear that our team at Volkswagen of Duluth provided you with courteous and knowledgeable service. Providing prompt and efficient service is what we strive for, and we're glad that you appreciated the added convenience of our shuttle service and home delivery of your car after servicing. Your satisfaction is our priority, and it's great to know that we've met your expectations. We look forward to continuing to serve you with the same high level of care in the future. Thank you for choosing us!