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Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
438 Reviews

438 Reviews of Volkswagen of Duluth - Service Center

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October 16, 2023

We are extremely pleased with the VW Jetta that we purchased at your dealership and also with all of the service. More

by ml.elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

I’m having a hard time getting follow through from staff at Duluth Volkswagon. Phone call not returned- and email not sent. More

by akorkalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Isola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Volkswagen of Duluth responded

Thank you for your feedback and we apologize for the miscommunication from our last conversation. You can expect to hear from a member of our team today to make sure everything you need is handled. Thank you for your patience and understanding.

October 07, 2023

We love our new car! Our salesperson was great and the service department is wonderful! More

by susan.r.solin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Oct 09, 2023 -

Volkswagen of Duluth responded

Thank you for the 5-stars and great review of our service and sales team! We hope to see you again in the future.

October 02, 2023

Always helpful and quick to respond to my inquiries. I’m grateful for the helpful and kind staff. More

by brynnsoderlind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher, Curt Jensen
Oct 03, 2023 -

Volkswagen of Duluth responded

Good to hear! Thank you for taking the time to provide this great review! We look forward to seeing you in the future.

September 28, 2023

Thank you to Dan and the service team for getting my Jeep issue resolved quickly and with no interference from my day to day crazy work schedule. More

by releeiv26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Volkswagen of Duluth responded

It's great to know that our service team was able to handle your needs while keeping you on schedule. Thanks for the review!

September 28, 2023

Amber and the rest of the of the team at Volkswagen of Duluth were very accommodating to my needs. Would highly recommend them to anyone who has any major or minor repairs to do. More

by drewmosher1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Savoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen, Amber Blaylock
Oct 03, 2023 -

Volkswagen of Duluth responded

Thank you for taking the time to review our service team and the great recommendation of Amber!

September 26, 2023

I can not say enough how excellent Dan was with me. He went above and beyond for me and my family. I had an emergency problem and he got me in, found the problem, got the part overnighted so I could go More

by AMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Volkswagen of Duluth responded

Thank you for your great review of Dan. It's great to know that he helped you make the best out of a bad situation and you made it to the birthday!

Oct 03, 2023 -

AMY responded

Welcome!!

September 25, 2023

Always great with communication. Daniel is no nonsense and always works with me for a plan with my vehicle. More

by jmach1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Volkswagen of Duluth responded

Thank you for the great review of Daniel! We appreciate you trusting the service team for your vehicle needs.

September 25, 2023

Those at Volkswagen of Duluth went above and beyond my expectations! I felt welcomed and comfortable during my visit, had my questions and concerns answered, and generally enjoyed the friendly and outgoin More

by thomaserickson127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Jensen, Amber Blaylock
Sep 25, 2023 -

Volkswagen of Duluth responded

Above and beyond is always a goal of our team at VW of Duluth. It's great to hear that it was delivered as expected during your service visit. Thank you for the great review!

September 24, 2023

The staff is very friendly and helpful. Amber was wonderful in helping us through the whole process More

by petesandvig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
Sep 25, 2023 -

Volkswagen of Duluth responded

Thanks for the kind words for Amber. Your review is very appreciated.

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