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Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
438 Reviews
Call Service Center (218) 623-6951

438 Reviews of Volkswagen of Duluth - Service Center

Sort by
September 23, 2023

Very approachable, helpful, and professional. Daniel provided excellent service and I recommend working with him. More

by eileen.manz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
Report | Print
Sep 25, 2023 -

Volkswagen of Duluth responded

Thank you for your great review as well as the awesome words regarding Daniel! Thank you for visiting.

September 23, 2023

Buy a new id4 and find out their is no warranty on the Tires cost me $700 dollars Two tires More

by coolidge0
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Amber Blaylock
Report | Print
Sep 26, 2023 -

Volkswagen of Duluth responded

Thank you for your feedback concerning the tires on your ID4. Tires do typically come with warranty coverage, however our records show that you had a nail in the sidewall and the tire warranty does not cover hazards from the road, only defects from the tires themselves. Again, thank you for visiting VW of Duluth and we appreciate your feedback.

September 22, 2023

We recently took our Volkswagen in for service. All of the people at the service center were professional, courteous and cheerful. We even got a loaner car which was helpful. They even offered t More

by race_andson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
Report | Print
Sep 25, 2023 -

Volkswagen of Duluth responded

You are important!! We're glad to know that the services offered such as loaner vehicle and pick up made your service visit enjoyable. Thank you for visiting us for your VW needs!

Sep 26, 2023 -

race_andson responded

Please congratulate the Service Center..

September 22, 2023

I feel that the people at VW are professionals who take pride in their work . They treat clients with respect. More

by drogers928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Savoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen, Amber Blaylock
Report | Print
Sep 25, 2023 -

Volkswagen of Duluth responded

Our team certainly works hard to show the pride they take in there work and were glad you noticed. Thank you for the great review!

September 22, 2023

Fantastic customer service! Great team to work with from start to finish while having my repair work done. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Volkswagen of Duluth responded

Thank you for the 5-stars!! We look forward to seeing you in the future.

September 22, 2023

Great people, they know their business, friends all xxxx, I will be going back when needed. More

by pmruler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Volkswagen of Duluth responded

Thank you for the awesome review. We look forward to seeing you in the future!!

September 19, 2023

Help was prompt, just unfortunate that they were not able to resolve my issues and I will need to come back. More

by bebharris
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Volkswagen of Duluth responded

Thank you for your review! Getting the issue resolved on the first visit is always our goal, however at times it is not able to be accomplished. Your understanding is greatly appreciated and we appreciate your review!

September 16, 2023

I've gotten good enough service so far from VW of Duluth that there are some things that I have had them do that I could do myself but have confidence in them getting the job done correctly More

by larsjohnsonfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Volkswagen of Duluth responded

Thank you for having the confidence in our service department to take great care of your vehicle. We appreciate the review and look forward to seeing you in the future!

September 16, 2023

Good experience but it took longer than I expected. Drew did take the time to make the experience good. More

by DPROIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher
Report | Print
Sep 26, 2023 -

Volkswagen of Duluth responded

Thank you for the great review of Drew! We will continue to work hard to make sure the work is done in a timely manner and the quality is great!

September 15, 2023

My experience at Volkswagen of Duluth was very good. I would recommend VW of Duluth to my family and friends. More

by parish13mozart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Report | Print
Sep 26, 2023 -

Volkswagen of Duluth responded

Your recommendation is very appreciated. Thank you for bringing your vehicle to us for your service needs.

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