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Volkswagen of Fairfield

Fairfield, CA

4.6
67 Reviews
Volkswagen of Fairfield is More than a Dealership. We are dedicated to providing you with the best automotive shopping experience by offering transactions built on transparency, personalized service, and genuine care for your needs. We empower our guests throughout their vehicle ownership journey. Our commitment to exceptional service continues long after the sale. Our More Than Service program ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit. Our commitment extends beyond vehicle sales and service. We prioritize creating a healthy work-life balance for our employees with excellent career training and advancement opportunities. We're also deeply invested in community involvement and philanthropy, demonstrating our dedication to being.
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2855 Auto Mall Pkwy

Fairfield, CA

94533

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Showing 67 reviews

May 10, 2024

It was very inviting and they offered a lot of different amenities to keep guests happy More

by ricardot0613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Smith, Suzie Rose
May 15, 2024 -

Volkswagen of Fairfield responded

Thank you, Ricardo, for sharing your experience with Volkswagen of Fairfield. We are thrilled to hear that you found our amenities welcoming. At Volkswagen of Fairfield, we strive to provide a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back in the future. The Volkswagen of Fairfield Team

May 10, 2024

It was a wonderful experience doing business with Suzie at Volkswagon for Fairfield. She was professional, very attentive to my needs and down to earth good human as well. I will recommend Volkswagon to o More

by petlink7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suzie Rose
May 15, 2024 -

Volkswagen of Fairfield responded

Thank you for the fantastic review! We're thrilled to hear that Suzie provided you with exceptional service at Volkswagen of Fairfield. We appreciate your recommendation and look forward to assisting you or your friends in the future. Thank you for choosing us! The Volkswagen of Fairfield Team

May 08, 2024

I really didn’t think I would ever be able to finance a car .53 years old and one week before I got denied for a kohls card but then this sales woman from vw of Fairfield called me out of nowhere and said More

by dansbdsr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Castro, Jon Smith, Suzie Rose
May 13, 2024 -

Volkswagen of Fairfield responded

Thank you for your amazing review! We are thrilled to hear about your positive experience with us at Volkswagen of Fairfield. We're delighted that our team member went above and beyond to make your car-buying experience exceptional. We strive to create a welcoming and comfortable atmosphere for all our customers, and we are glad that you felt at home. Thank you for choosing us, and we appreciate your loyalty and your kind words. If you ever need anything, please don't hesitate to reach out. Drive safely and enjoy your new car! Warm regards, Volkswagen of Fairfield. The Volkswagen of Fairfield Team

May 07, 2024

Very happy with the experience with Volkswagen of Fairfield and with Suzie, she helped us with making sure our purchase is quick and she even gave us pointers about the vehicle we bought. Very profes More

by eclivelo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suzie Rose
May 10, 2024 -

Volkswagen of Fairfield responded

Thank you for your kind words! We are thrilled to hear that Suzie provided you with exceptional service and made your purchase smooth and informative. We are delighted that you are happy with your new vehicle and that it meets your expectations. Suzie and the rest of the Volkswagen of Fairfield team are always here to assist you whenever needed. Thank you for choosing Volkswagen of Fairfield! The Volkswagen of Fairfield Team

May 04, 2024

Jaymes provided a fantastic vehicle buying experience, easily the best I've encountered at any dealership. As someone meticulous about details, I appreciated how Jaymes honored every commitment and never More

by Jacques
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaymes Bergman
May 06, 2024 -

Volkswagen of Fairfield responded

Jacques, we're so glad to know that Jaymes provided you with an efficient and straightforward car buying experience at Volkswagen Of Fairfield. We appreciate your recommendation! Enjoy the ride in your new vehicle.

April 30, 2024

James is very professional and pleasant, he knew what he was talking about when he told me about the car that I bought he's a good sales guy More

by wrightwrong000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaymes Bergman, Jon Smith
Apr 30, 2024 -

Volkswagen of Fairfield responded

We're glad to know that James was able to assist you with your purchase at Volkswagen Of Fairfield. His knowledge and professionalism are indeed valuable assets! Thanks for the positive feedback, enjoy your new car!

May 02, 2024 -

wrightwrong000 responded

Thanks again

April 26, 2024

I love how this dealership does business, from begging to end it was low pressure and felt totally transparent and unlike any dealership I’ve worked with previously (and I’ve worked with many of them) Ken More

by em
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Volkswagen of Fairfield responded

We're so glad to know that you had a positive experience with us at Volkswagen Of Fairfield, especially with Kenneth. It's great to see our efforts in providing low-pressure and transparent service are appreciated! We look forward to serving you again and we'll definitely pass your kind words onto Kenneth.

April 25, 2024

Made my purchase so easy very friendly group of people great selection of cars will definitely go back there More

by karinawilcox22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Marshall
Apr 26, 2024 -

Volkswagen of Fairfield responded

Karina, we're glad to know you had a positive experience with our team at Volkswagen Of Fairfield. We look forward to assisting you again in the future!

April 25, 2024

I really wanted to trust this dealership but unfortunately after less than 60 days after spending over $15,000 on a used car I am having to pay over $6,000 in repairs that their service departme More

by Amyportje
Recommend Dealer
No
Employees Worked With
Thalia Dimas, Jaymes Bergman, Jon Smith
April 23, 2024

Emily definetly went the extra mile! She said she was going to find the vehicle I was looking for and she did just that! I am SOOOOO HAPPY with my new jeep wrangler unlimited Sahara and More

by jpadamson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Smith, Emily Howard
Apr 23, 2024 -

Volkswagen of Fairfield responded

We're so glad to know Emily, and our team could help you find your perfect Jeep Wrangler Unlimited Sahara! Thanks for choosing Volkswagen Of Fairfield. Enjoy the ride!

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