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Volkswagen of Fallston

Fallston, MD

Overview
Employees
Reviews
Vehicles
4.6
343 Reviews
About Volkswagen of Fallston Serving Harford County for over 50 years!! Volkswagen of Fallston, formerly Cook Volkswagen, has been serving Harford County and the Baltimore, Maryland area for over 50 years. Introducing the new VW of Fallston – where we're combining clear, upfront Sonic Automotive Pricing with nationwide inventory and exceptional customer care. It’s the same amazing staff and location, now powered by Sonic Automotive. We put more Volkswagens on the streets of Harford County than anyone else. Our friendly team is here to assist, not dictate the sale. Visit our store to have all your questions answered, or shop thousands of new and pre-owned vehicles online. In all ways, you drive the sale.
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2110 Belair Rd

Fallston, MD

21047

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Showing 343 reviews

December 05, 2024

I called Michael Morrison yesterday, (12/2),to schedule my annual service. He accommodated me with an appointment the next day. Joe Lee, my Service Writer, took care of my VW check in and details. When the More

by Coach Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Morrison, Joe Lee
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Dec 08, 2024 -

Volkswagen of Fallston responded

Hi, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!

December 04, 2024

Great service a real turn around for this dealership compared to it's previous owner. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Mendoza
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Dec 05, 2024 -

Volkswagen of Fallston responded

Hi Andrew, thank you so much for your positive comments about Volkswagen of Fallston! Until the next time we meet, take care!

December 01, 2024

Everyone from Sales Consultant, Sales Manager and Finance Consultant was helpful, courteous and straight forward with no hidden agenda. It was a refreshing car-buying experience. More

by bbfoose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Schultz, Matthew Pollock
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Dec 03, 2024 -

Volkswagen of Fallston responded

Hi, thank you for taking the time to leave a review for us at Volkswagen of Fallston. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 20, 2024

The service was great. All aspects of the buying process was well explained. Derrick the sale s consultant was excellent. More

by redsoil77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Edmonds
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Nov 22, 2024 -

Volkswagen of Fallston responded

Hi, we are so happy to read such a great review about Volkswagen of Fallston! We hope you have a great day!

November 20, 2024

The dealership worked with me to get the deal that was best suited for my needs. More

by dinarose2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan, Frank and Tom
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Nov 21, 2024 -

Volkswagen of Fallston responded

Hi Dina! We're so happy we were able to help you out! We look forward to your next visit! Take care!

November 14, 2024

Excellent diagnostic skills to identify the source of the problem and work is done carefully and as promised. More

by evanenglish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam
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Nov 19, 2024 -

Volkswagen of Fallston responded

We're so happy we were able to help you out! We look forward to your next visit! Take care!

November 12, 2024

The people are great and super helpful. They made the buying process really easy for me. More

by bpwheeler7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derick Edmonds
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Nov 14, 2024 -

Volkswagen of Fallston responded

We're so happy we were able to help you out! We look forward to your next visit! Take care!

November 12, 2024

Easy to make an appointment. The only suggestion will be not to wait all day for my car when my appointment was at 9:30 am and my car was ready at 4 pm More

by carinegolden
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Mendoza
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Nov 14, 2024 -

Volkswagen of Fallston responded

Thank you for taking the time to let us know how we can improve. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 28, 2024

My husband was very impressed with your communication via email/text and the video of the oil change. More

by bettyp74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam, John and Sawyer
Report | Print
September 04, 2024

Worked with Joe Porter to sell my car. Great experience. Joe was honest, kind, and easy to work with. They wasted no time and played no games. Highly recommend this dealership for anything More

by mac33c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Porter
Report | Print
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