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Volkswagen of Fallston
Fallston, MD
330 Reviews
About Volkswagen of Fallston
Serving Harford County for over 50 years!!
Volkswagen of Fallston, formerly Cook Volkswagen, has been serving Harford County and the Baltimore, Maryland area for over 50 years. Introducing the new VW of Fallston – where we're combining clear, upfront Sonic Automotive Pricing with nationwide inventory and exceptional customer care. It’s the same amazing staff and location, now powered by Sonic Automotive.
We put more Volkswagens on the streets of Harford County than anyone else. Our friendly team is here to assist, not dictate the sale. Visit our store to have all your questions answered, or shop thousands of new and pre-owned vehicles online. In all ways, you drive the sale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 330 reviews
December 03, 2025
I am a mechanic but my vehicle is under warranty so I took it to Volkswagen of Fallston. The service advisor Liam and Service manager Mike were exceptional! I closely looked over the work performed on my took it to Volkswagen of Fallston. The service advisor Liam and Service manager Mike were exceptional! I closely looked over the work performed on my vehicle and couldn’t not have done a better job myself! More
by turbovwgti
December 02, 2025
I purchased a brand new VW GTI for myself and a 2017 Jeep Wrangler for my son. Everyone was pleasant to deal with and worked out a pretty good package deal for the two vehicles Wrangler for my son. Everyone was pleasant to deal with and worked out a pretty good package deal for the two vehicles More
by bscgn97xj
November 28, 2025
I thoroughly enjoyed working with Charles Jenkins at Fallston VW. From start to finish Charles was friendly, knowledgeable and accommodating. My expectations were exceeded in every aspect of the car buy Fallston VW. From start to finish Charles was friendly, knowledgeable and accommodating. My expectations were exceeded in every aspect of the car buying process. Bravo to exceptional sales and service. Not only was Charles top notch, every employee that i observed displayed the same high level of customer care. Thank you Charles not only for a great car but also a great experience! 5 Time VW owner, Pat Raab More
by patraab7
Employees Worked With
November 15, 2025
Could not ask for better service. My car was completed on time. Highly recommend this dealership. My car was completed on time. Highly recommend this dealership. More
by jloricchio
Employees Worked With
November 11, 2025
Great customer service and quick service! Clear pricing and clean restrooms. Italk always a pleasant experience. Clear pricing and clean restrooms. Italk always a pleasant experience. More
by Vharris2111
Employees Worked With
November 06, 2025
Here’s a polished version of your review while keeping your original tone and enthusiasm: ⸻ Review: Excellent service! They immediately identified the problem as soon as I explained what was happen your original tone and enthusiasm: ⸻ Review: Excellent service! They immediately identified the problem as soon as I explained what was happening. My car was repaired quickly and efficiently — very satisfied with the experience! More
by Shki
November 02, 2025
With Service advisors like Liam and Service Managers like Michael there is a lot to like about the team at Fallston with a comfortable waiting area and a clean dealership. Michael there is a lot to like about the team at Fallston with a comfortable waiting area and a clean dealership. More
by jackl63
Employees Worked With
Liam
October 28, 2025
Excellent communication throughout entire process. Was provided with a written report, also a direct link that included a video and photos. Very welcoming from first point of contact through check-out Was provided with a written report, also a direct link that included a video and photos. Very welcoming from first point of contact through check-out. More
by kat.nykiel
Employees Worked With
Liam Hash
