Volkswagen of Fallston
Fallston, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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I was in the market for a new Jetta TDI and decided to stay local by going to Cook VW. My experience was awesome! Teena Cardoni was helfpful every step of the way. She greeted me on the lot and answere stay local by going to Cook VW. My experience was awesome! Teena Cardoni was helfpful every step of the way. She greeted me on the lot and answered all of my questions. I would highly recommend Teena as a quality salesperson to do business with. She is very down to earth and has great knowledge of the vehicles and the business. Cook's should be very proud to have her as a part of their sales team!! I will be sure to return to Cook for the servicing of my Jetta and for future purchases. More
Wonderful and very professional staff, the most helpful staff I have ever dealt with. I purchased 2 cars from them within 1 month because they are amazing. They totally know what to do to customers. I w staff I have ever dealt with. I purchased 2 cars from them within 1 month because they are amazing. They totally know what to do to customers. I would highly recommend Cook Motors. More
Andre Roden sold me three cars. On the last occasion I told him what I wanted and he found it for me. The car was delivered the next workday at a reasonable price even though it had to be brought in from told him what I wanted and he found it for me. The car was delivered the next workday at a reasonable price even though it had to be brought in from another area. He was extremely receptive to my questions and provided extensive test drives that enabled my wife and me to select the best VW for our needs. We both now drive Passats. More
I enjoyed my experience buying my 2011 passat. Clarence was a great salesman. I would definitely recommend him and the dealership to my friends and family. He was very helpful and I was able to buy a car e was a great salesman. I would definitely recommend him and the dealership to my friends and family. He was very helpful and I was able to buy a car even with poor credit. More
I was referred to Andre by a friend. I spoke to him one time on the phone, he told me to come in on Monday. I met with him and drove off the lot the same day in my car. I would recommend him to anybody on time on the phone, he told me to come in on Monday. I met with him and drove off the lot the same day in my car. I would recommend him to anybody on search of a car. I was VERY pleased with his service! More
Thanks, Teena. This was our first new car in several Thanks, Teena. This was our first new car in several years and all of the new high-tech features were a bit overwhelming. Teena knew the car inside a Thanks, Teena. This was our first new car in several years and all of the new high-tech features were a bit overwhelming. Teena knew the car inside and out and helped us get comfortable with everything. She even came in on her day off, working around our schedule to get our SportWagen delivered. I recommend you see Teena when you go to Cook's for your new Volkswagen. More
Amy Raborg was the first person to call me back when I inquired about the 2013 Jetta TDI. She did not have the exact vehicle I wanted but was able to get it and deliver it in less then 24 hours. When I c inquired about the 2013 Jetta TDI. She did not have the exact vehicle I wanted but was able to get it and deliver it in less then 24 hours. When I came into Cooks to pick up my new car I was in and out in less then an hour with my trade included. I worked mainly with Amy by email. She was responsive, knowledgeable, and did not play the games other dealers were trying to play. I would highly recommend Amy and Cook Volkswagen. I am planning to purchase another vehicle in the near future for my family. More
I had the opportunity to stop by Cook Volkswagen about a month ago and had the privilege of meeting and working with Michael Hamilton. I found him to be honest, friendly and concerned with my needs. I lef month ago and had the privilege of meeting and working with Michael Hamilton. I found him to be honest, friendly and concerned with my needs. I left the dealership with a smile on my face even though Mr. Hamilton had just sold the car I was interested in buying. I would recommend Cook Volkswagen and especially Michael Hamilton for any of your car buying needs. He is a gem. More



