Volkswagen of Garden Grove

Great Car Buying Experience I was asked to help my granddaughter in her purchase of a car that she found at VW of Garden Grove. The salesman, Walter Uston, was very courteous a I was asked to help my granddaughter in her purchase of a car that she found at VW of Garden Grove. The salesman, Walter Uston, was very courteous and personable. He expedited the process and we were out of the dealership within an hour, which is unprecedented in my experience. My granddaughter is extremely happy with her car and I would certainly recommend this dealership and Walter to anyone. More

Lovin' It! We are so please with our car and with the service we received during the purchasing process. Everyone was helpful, friendly, and informative. We've r We are so please with our car and with the service we received during the purchasing process. Everyone was helpful, friendly, and informative. We've recommended Walter to many of our friends and acquaintances! More

Helpful, Friendly, A great Experience. I'm very happy with my New VW. The car is a champ. The sales people at Volkswagen Garden Grove are like family. Walter treated me very well and I c I'm very happy with my New VW. The car is a champ. The sales people at Volkswagen Garden Grove are like family. Walter treated me very well and I could not be happy. I'm a very satisfied customer. joey sandoval More

Go to Maaz Maaz was very helpful in aiding us in our recent purchase at gg vw. He took the time to go over the different types of golfs they had available and ma Maaz was very helpful in aiding us in our recent purchase at gg vw. He took the time to go over the different types of golfs they had available and made it much easier to decide what we really wanted. Overall peasant experience at gg at vw and would recommend others to purchase their new vehicles there. More

Not very honest. Took my VW to this dealer to check out an electrical problem that prevented me from driving the car. When I called to find out what was wrong they st Took my VW to this dealer to check out an electrical problem that prevented me from driving the car. When I called to find out what was wrong they stated it needed a new battery. Problem was that they didn't tell me until after they had installed the new one that the old battery was still serviceable and that I could have driven my car to my regular mechanic so to get a second opinion. They charged me over $200 for a battery with a very limited warranty. I could have purchase the same quality of part for half the price with warranty that was longer with no exclusions. So because of their lack of disclosure prior to starting the work I overpaid for an inferior product. More

The best in OC/LA If you are looking for reliable VW service look no more. VW of Garden Grove is the best in SoCal. I have serviced 4 different cars and the experience If you are looking for reliable VW service look no more. VW of Garden Grove is the best in SoCal. I have serviced 4 different cars and the experience was always 5 stars. My great uncle had his favorite GM dealer/service in Anaheim he bought and serviced all of his cars. Loyal to one place. They knew him very well and not only he always got a great service but they were also personable, kind and the whole relationship was based on mutual trust and respect. I though, well, that's not something you these days. That was back in 2000. 15 years later, being a huge VW dub head myself I needed a place to service my car. After trying many options in OC I have no pleasure discussing here, I found VW of Garden Grove Service. Not only my cars get good service, but it's on time and there is no nonsense games other services like to play with customers. If they can fix it, they'll do it. If they can't they'll tell you. Period. Every service advisor I worked with over there exceeded my expectations. Developing a personal relationship with your service not only makes your life easier but also helps the service figure out what you did to car. Read my other review, because I also bought a car from them and I love it. I hope you find this review useful. I rely heavily on online search and online reviews myself. The bottom line: if you like your VW, service it in VW of Garden Grove, and "don't drive like my brother!" More

I purchased my 2013 Beetle TDI last December and I could not be happier. This was the best experience I have ever had. No one was pushy! I was to buy with the price in mind based on my online research, and not be happier. This was the best experience I have ever had. No one was pushy! I was to buy with the price in mind based on my online research, and Jeremy Jones (sales manager) and Maaz Tousi (client advisor) were there to facilitate me and made a way in order to meet "my price". I felt appreciated and respected. I will definitely recommend them to my relatives and friends. More

This dealership is not as competitive as they set out to be. I don't feel there's any honesty from this place. Last time I received a call from Amanda White, asking me if I was still in the market for a be. I don't feel there's any honesty from this place. Last time I received a call from Amanda White, asking me if I was still in the market for a VW when I had already purchased one, she promptly promised that VWOFGG will beat any competitor's price by $300 next time I'm in the market again. So this time around, I remember this offer and contacted them and got correspondence with Mr. Bob. He blatantly said that the $300 deal is no longer available. Worse he will only honor the Costco pricing (which I entered a request through costco) instead of matching or beating a competitor's quote which was ~$2000 lower. This strongly show vwofgg's inflexibilty to do business. I suppose they don't sell that many cars so their prices are flying high above average. I went to another VW dealer down the 55 and got what I wanted without any hassle and was happy with a brand new car :). All in all, if you are loaded and willing to pay the sticker prices, vwofgg is your first and foremost choice. More

Had a great experience. Easy to deal with and willing to work with you. Maaz made a great effort to help in anyway he could and was very patient in the month that it took me to get my car. He was never push work with you. Maaz made a great effort to help in anyway he could and was very patient in the month that it took me to get my car. He was never pushy or forceful just very pleasant. VW of garden grove will be getting my business for years to come More

Sean Katlen (salesman) highly recommended. Friendly, helpful, not at all pushy, good communications, very nice guy. He was also very open about the benefits of the Costco buying program. I regret that helpful, not at all pushy, good communications, very nice guy. He was also very open about the benefits of the Costco buying program. I regret that VW of Garden Grove did not have a GTI with the color/trim that I wanted, I really wanted to give him my business. Even though I bought elsewhere, I will recommend Sean and VW of Garden Grove to all my friends. More